Clinic PER, Pavilion Clinic, OBGYN

Drh-Health-1; Duncan (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Pavilion Clinic - DRH Obstetrics Gynecology in Duncan, OK is seeking a Full Time Patient Care Administrator to support front desk operations. The role emphasizes strong communication, accurate data entry, and efficient handling of patient contacts.

You'll manage appointments, collect demographics and insurance details, process copayments, and coordinate care with physicians while maintaining a courteous, professional demeanor.

Qualifications

• Fluent English in spoken and written form.
• Basic computer skills including email and EHR navigation.
• Ability to adapt quickly to urgent situations.
• Ability to read, interpret and apply office policies.

Responsibilities

• Answer multiline telephone and forward calls.
• Take messages, provide information, and direct calls.
• Collect and update patient demographic and insurance information.
• Receive copayments and process payments.
• Schedule and reschedule appointments.
• Greet patients politely and professionally.
• Scan medical charting into the EHR for physician access.
• Prepare and distribute mail and daily payment packets.
• Travel to fill in at other clinics.
• Maintain safety and professional standards.

Skills

Fluent English

Communication

Multitasking

Customer service

Education

High school diploma or equivalent

Healthcare clinic experience preferred

Tools

Electronic Health Record (EHR)

Microsoft Office

Job description

Job Details

Job Location: Pavilion Clinic - DRH Obstetrics Gynecology - Duncan, OK 73533

Position Type: Full Time

Education Level: None

Travel Percentage: None

Job Shift: Day Shift

Job Category: Patient Care Services

RESPONIBILITIES (ESSENTIAL FUNCTIONS)

• Answer multiline telephone.
• Take messages, provide information, and direct calls throughout the office.
• Collect all demographic and insurance information on new patients with accuracy.
• Update demographic and insurance information when required.
• Receive copayment/payment from patients.
• Schedule and reschedule patient appointments as required.
• Greet patients in a courteous and helpful manner.
• Scan all medical charting information into computer to make available for physician or APP viewing in a prompt manner.
• Copy/print medical records and fax or mai1 as appropriate.
• Open, sort, and distribute mail.
• Prepare daily payment packet for the Central Billing Office (CBO) with accuracy and attention to detail.
• Travel to and fill-in at other clinics.
• Regular attendance and punctuality for scheduled shifts.
• Must adhere to safety protocols at all times.
• Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.
• Performs other related duties as assigned.

Qualifications

Minimum Qualifications: Communication skills including fluency in oral and written English.

Basic computer skills including the ability to send/receive email, navigate information technology associated with the position, and use Electronic Health Record information tools.

Ability to remain flexible to quickly adapt to urgent situations.

Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.

Education and/or Experience

High school diploma or equivalent. Healthcare clinic experience preferred. Ability to apply the skills of self-motivation and project management. Ability to read, interpret and apply policies, procedures and legal requirements. Ability to exercise initiative, judgment, discretion, and decision making consistent with organizational objectives. Proven ability to analyze and solve problems to deliver results. Must have strong interpersonal skills to successfully represent the department and organization at all levels. Familiarity with standard office equipment. Ability to handle multiple tasks in timely manner.

Certifications, Licenses, Registrations

For those positions requiring travel, a current valid driver's license and automobile liability insurance must be maintained.

Non Safety-Sensitive Position

As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.