OA-EISO-SOC Analyst 1

Software Technology Inc; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Software Technology Inc. is seeking a Tier I Network and Security Operations Center (NSOC) analyst for an onsite role in Harrisburg, PA. This position requires participation in a 24/7 shift schedule and in-person interviews.

As part of the NSOC team, you will monitor mission-essential sites, classify alerts, and support incident response with timely, accurate documentation. The role emphasizes teamwork, playbook refinement, and collaboration with stakeholders.

Qualifications

• 1–3 years of experience in a security operations center.
• Strong analytical and problem-solving abilities.
• Excellent communication and documentation skills.

Responsibilities

• Support a 24/7 schedule, including nights, weekends, and holidays as needed.
• Provide proactive, on-site monitoring and response for mission-essential sites and information systems.
• Classify, prioritize, and expedite alerts promptly to ensure timely resolution.
• Follow procedures for data collection, triage, analysis, classification, and escalation to meet targets.
• Capture, log, respond and escape events from email, chat, voice, and other systems with accurate documentation.
• Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy.
• Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
• Coordinate with stakeholders to ensure clear understanding of incidents and recommended actions.
• Provide support during network and security incidents, assisting with resolution efforts as directed.

Skills

Analytical skills

Problem solving

Fast-paced

Communication

Documentation

Flexible shifts

SOC experience (1-3 yrs)

Job description

Fulltime Onsite at 1 Technology Park | Harrisburg, PA 17110

In-person interviews are required.

Position Description

This Tier I level analyst will act as a coremember of the NSOC team, contributing to overall operationalreadinessandsupport a 24/7 shift schedule. Interested candidates must be willing to take on other shifts.

Description of Duties:

1. Support a 24/7 schedule, including nights, weekends, and holidays as needed.
2. Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
3. Classify, prioritize, and expedite alerts promptly to ensuretimelyresolution.
4. Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
5. Capture, log, respond and escape events from email, chat, voice, and other systems withaccuratedocumentation.
6. Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
7. Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
8. Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
9. Provide support during network and security incidents, assisting with resolution efforts as directed.

Desired/Required Skills

• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, high-stakes environment
• Excellent communication and documentation abilities
• Willingness to work flexible shifts in a 24/7 schedule
• 1-3 Years of experience working in a security operations center.