OA-EISO-SOC Analyst 1

RICEFW Technologies Inc; United States; On-site; USD 55,000 - 82,000; Full time

Job summary

RICEFW Technologies Inc in Harrisburg, PA is seeking a Tier I NSOC Analyst to join an on-site Security Operations Center. This role supports a /7 shift schedule and requires willingness to work nights, weekends, and holidays as needed.

You will monitor mission-critical networks, classify and escalate alerts, and collaborate with teammates to develop playbooks, dashboards, and detection strategies while maintaining accurate incident documentation.

Qualifications

• 1–3 years of experience in a security operations center.
• Willingness to work a 24/7 schedule.
• Strong analytical and problem-solving abilities.
• Excellent communication and documentation skills.

Responsibilities

• Support a 7/24 schedule, including nights and weekends.
• Provide proactive on-site monitoring and incident response.
• Classify, prioritize, and escalate alerts promptly.
• Document data collection, triage, and analysis per procedures.
• Develop and refine playbooks, dashboards, and detection strategies.
• Coordinate with stakeholders for incident understanding and response.
• Assist with resolution during network and security incidents.
• Log and elevate events from email, chat, voice and other systems.

Skills

Analytical skills

Problem solving

Communication

Documentation

Job description

Fulltime Onsite at 1 Technology Park | Harrisburg, PA 17110

In-person interviews are required.

Position Description

This Tier I level analyst will act as a coremember of the NSOC team, contributing to overall operationalreadinessandsupport a /7 shift schedule. Interested candidates must be willing to take on other shifts.

Description of Duties

1. Support a /7 schedule, including nights, weekends, and holidays as needed.
2. Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
3. Classify, prioritize, and expedite alerts promptly to ensure timelyresolution.
4. Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
5. Capture, log, respond and elevate events from email, chat, voice, and other systems with accurate documentation.
6. Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
7. Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
8. Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
9. Provide support during network and security incidents, assisting with resolution efforts as directed.

Desired/Required Skills

• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, high-stakes environment
• Excellent communication and documentation abilities
• Willingness to work flexible shifts in a /7 schedule
• 1-3 Years of experience working in a security operations center.