OA/DA Military Move Specialist

New World International, Ltd.

Chicago (IL)

On-site

USD 55,000 - 90,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Sign-on bonus

Paid weekly

Per diem

Paid hotels

401(k)

Medical insurance

Dental insurance

Vision insurance

OA/DA contracts available

Job summary

New World Van Lines in Chicago, IL, is hiring OA/DA Military Move Specialists to manage military moves and coordinate with brokers and internal teams.

Responsibilities include bid review, scheduling, and coordinating packing, transport, and delivery with third-party vendors.

Qualifications

High school diploma or equivalent required with strong organizational skills.
Excellent customer service and written/verbal communication abilities.
Comfortable using MS Office and specialized software.

Responsibilities

Manage military move opportunities and coordinate with brokers and internal teams.
Review move details, timelines, and service requirements for accurate bids.
Coordinate packing, transportation, storage, and delivery as needed.
Work with third-party vendors to fulfill non-internal services.
Escalate issues and ensure moves meet schedules and quality standards.

Skills

Customer service

Organizational skills

Time management

Communication skills

MS Office

Multitasking

Education

High school diploma or equivalent

Tools

Proprietary software

Job description

New World Van Lines / Now hiring nationwide Chicago, IL

Est. 1919

Move America.

Drive with New World.

New World is hiring experienced household-goods drivers, movers, and crew from anywhere in the continental U.S. Industry-leading pay, paid weekly. One settlement, on time, every week.

We're the booker, hauler, OA and DA. Just corporate moves done right.

Sign-on bonus based on position
Paid weekly
Per diem & paid hotels
Modern fleet
One settlement, on time
401(k)
Medical
Dental
Vision
OO / LO contracts available

Built for the long haul.

Three reasons drivers, owner-operators, and crew choose to run their careers with New World, and stay.

01 Pay

Top industry pay, paid weekly.

Sign-on bonus based on position, per diem, paid hotels, weight-based wage and cell reimbursement. Hourly or hundredweight compensation plans. Contractors settle weekly. No BIPD, no admin fees, no games.

02 Equipment

A modern fleet you can trust.

Dedicated dispatch, 24-hour maintenance and roadside assistance, and lease-purchase agreements for owner-operators ready to grow. Well-kept trucks and the support to keep them rolling.

03 Benefits

Real benefits, not just a job.

Paid vacations and holidays. 401(k). Medical, dental, vision, and life insurance. The kind of package that lets you take care of your people while you're on the road.

Open positions.

Movers, drivers, owner-operators, office, and seasonal roles. Updated live from our applicant tracking system. Filter, review, and apply below.

OA/DA Military Move Specialist

Job Description

The OA/DA Military Move Specialist is responsible for managing military moves that are awarded through third-party bid boards and small shipment relocation moves (SSP). When managing military moves, this position does not work directly with military members or government entities but instead coordinates awarded moves in partnership with Military Move Brokers and internal operations teams.

The OA/DA Military Move Specialist executes all move-related tasks in accordance with established procedures, service standards, and operational guidelines.

Roles And Responsibilities

Monitor and manage move opportunities through third-party bid boards.
Review moves details, scope, timelines, and service requirements to ensure accurate bid.
Coordinate packing, transportation, storage, delivery, and specialty services as required.
Work with approved third-party vendors to fulfill services not performed internally.
Make appropriate decisions when monitoring moves and its progress while addressing issues, exceptions, and/or delays.
Escalate service issues, delays, or exceptions following established escalation procedures, i.e., Red Alert.
Trouble-shoot challenges
Ensure moves are completed on schedule and in compliance with service expectations.
Ensure adherence to company policies, contractual obligations, and quality standards. Support billing accuracy by confirming move completion details and documentation.
Support post-move follow-up and close-out activities as required.
Work with software programs to update Planning for appropriate move.
Forward positive and negative feedback to the Outside Agents
Audit invoices
Perform other duties as assigned.

Minimum Qualifications

High school diploma or equivalent
3+ Years of experience in the moving/relocation customer service industry, preferably in 3rd party Military moves.
Exceptional organizational and time management skills a must
Exceptional attention to details skill
Excellent customer service skills
Excellent verbal and written communication skills
Strong level of comfort with MS Office Suite and using proprietary software
Strong ability to manage multiple awarded moves simultaneously.
Experience supporting high-volume move environments.

Physical Requirements