Affordable Housing Specialist-Resident Coordinator

Women In Need, Inc. (Win); New York (NY); On-site; USD 46,000 - 56,000; Full time

Job summary

Women In Need, Inc. (Win) is seeking a Housing Coordinator to support permanent housing searches for shelter families. You will coordinate housing services to ensure successful placements in accordance with WIN’s requirements.

You will build partnerships with brokers and landlords, guide families through subsidy and application processes, and collaborate with case managers to develop housing strategies. Travel to housing sites is required to facilitate viewings and enroll families.

Qualifications

• Bachelor's degree preferred with at least 2 years of relevant experience, or an associate's degree with 4+ years of directly related experience.
• Deep knowledge of the New York City housing market, including housing subsidies and supportive housing programs.
• Proven ability to build and maintain strong partnerships with brokers, landlords, and housing stakeholders.
• Excellent interpersonal, communication, and professional demeanor, with sound judgment.

Responsibilities

• Demonstrate ability to understand housing subsidies and guide families through the application process.
• Cultivate relationships with real estate rental brokers and landlords to access current housing resources.
• Coordinate with brokers/landlords to ensure housing meets WIN requirements for client readiness; act as expediter as needed.
• Arrange apartment viewings and interviews; provide escorts and assist with housing applications.
• Collaborate with Case Managers and clients on permanent housing strategies.
• Coordinate WIN-sponsored Housing Fairs and participate in networking events.
• Coordinate and facilitate housing workshops addressing client issues during different phases of housing search.
• Hold group meetings with new families within 10 days of arrival to discuss subsidies and client responsibilities.

Skills

Communication

Interpersonal skills

Relationship building

Flexibility

Travel readiness

Bilingual English/Spanish

Education

Bachelor's degree

Associate's degree

Job description

THE ROLE

The Housing Services Coordinator is responsible for supporting the permanent housing search of the families living in the shelter by coordinating all housing services activities which will lead to the successful placement of families in accordance with WIN's and other agency contractual requirements.

Housing Coordinator

Be the Bridge to Home

$50,632

THE ROLE

The Housing Services Coordinator is responsible for supporting the permanent housing search of the families living in the shelter by coordinating all housing services activities which will lead to the successful placement of families in accordance with WIN's and other agency contractual requirements.

What You Will Do

• Demonstrate ability to understand housing subsidies and provide families with guidance and support with the application process.
• Cultivate relationships and develop new partnerships with real estate rental brokers and landlords to ensure WIN families have access to current information and housing resources.
• Liaise with brokers and landlords to ensure that potential housing meets Win requirements for client readiness and act as an expediter as needed.
• Arrange apartment viewings and interviews with landlords. Provide escort to apartment viewings as required and assists with housing applications.
• Collaborate with Case Managers and clients in developing permanent housing strategies.
• Coordinate Win sponsored Housing Fairs and participate in networking events.
• Coordinate and facilitate housing workshops which address client's issues and needs; provide information and resources to families during the different phases of their housing search.
• Coordinate and facilitate group meetings with new families within ten (10) days of arrival to discuss existing subsidies and review the responsibilities of the client regarding the search for permanent housing.

Who You Will Be

• You will bring a bachelor's degree (preferred) with at least 2 years of relevant experience, or an associate's degree with 4+ years of directly related experience
• You will possess deep knowledge of the New York City housing market, including housing subsidies and supportive housing programs
• You will demonstrate a proven ability to build and maintain strong partnerships with brokers, landlords, and housing stakeholders
• You will exhibit excellent interpersonal, communication, and relationship-building skills, along with sound judgment and a consistently professional demeanor
• You will be flexible and willing to travel to potential housing sites as needed
• You will have bilingual proficiency in English and Spanish (preferred)