NYC Housing Navigator: CityFHEPS & SOTA Specialist

Housing Options and Geriatric Association Resources Inc; New York (NY); On-site; USD 50,000 - 61,000; Full time

Job summary

Housing Options and Geriatric Association Resources Inc is seeking a dedicated Housing Specialist for the Far Rockaway area to assist individuals and families residing in DHS shelters to secure permanent housing through CityFHEPS, SOTA, FHEPS A, and FHEPS B programs.

You will conduct assessments, help with applications, liaise with landlords, and maintain case records while coordinating with shelter staff to develop individualized housing plans and ensure ongoing stability.

Qualifications

• Bachelor's degree in social work, human services, or a related field.
• Minimum of 2 years of experience in housing assistance, case management, or a related field. Knowledge of CityFHEPS, SOTA, FHEPS A, and FHEPS B programs and other housing assistance programs in NYC.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and other relevant software.
• Bilingual skills (preferred but not required).

Responsibilities

• Assist individuals and families in securing permanent housing through CityFHEPS and related programs.
• Assist residents in completing applications for CityFHEPS, SOTA, FHEPS A, and FHEPS B, and gathering necessary documentation.
• Provide guidance and support to residents throughout the housing search process, including identifying suitable housing options and scheduling viewings.
• Liaise with landlords and property managers to secure housing placements for eligible residents.
• Maintain accurate and up-to-date records of all interactions and progress in the housing placement process.
• Collaborate with case managers and other shelter staff to develop and implement individualized housing plans for residents.
• Conduct follow-up visits and provide ongoing support to residents after they have secured housing to ensure stability.
• Stay informed about changes to CityFHEPS, SOTA, FHEPS A, and FHEPS B programs and other relevant housing assistance programs.
• Attend training sessions and meetings as required.
• Identify clients who may be eligible for the SOTA program and assist them with the housing search and application process.
• Ensure that all housing placements meet the requirements of the SOTA program, including income verification and apartment reviews.
• Assist families with children who receive Cash Assistance and are facing eviction or have been evicted, or who lost their housing due to domestic violence or health and safety issues, through the FHEPS A and FHEPS B programs

Skills

Interpersonal skills

Communication skills

Teamwork

Education

Bachelor's degree in social work or related field

Tools

Microsoft Office Suite

Job description

Housing Options and Geriatric Association Resources Inc is seeking a dedicated Housing Specialist for the Far Rockaway area to assist individuals and families residing in DHS shelters to secure permanent housing through CityFHEPS, SOTA, FHEPS A, and FHEPS B programs.

You will conduct assessments, help with applications, liaise with landlords, and maintain case records while coordinating with shelter staff to develop individualized housing plans and ensure ongoing stability.