NY - Manhattan Pharmacy - Senior Logistics Associate (FT) - Manhattan, NY

Capsule Corporation; New York (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

Capsule is a next-generation pharmacy delivering medication, with a national footprint and a focus on fast, reliable service. We seek a Senior Logistics Associate for our Harlem pharmacy to lead last-mile delivery operations and coach a team of Logistics Associates in real-time decision making.

Responsibilities include route management, on-shift risk/opportunity mitigation, courier onboarding, and serving as the on-site contact in the absence of the Logistics Manager.

Qualifications

• Associate's Degree or equivalent, plus 2+ years in operations/logistics.
• Strong real-time decision making and problem solving in fast-paced environments.
• Excellent written and verbal communication; calm, effective leadership under pressure.

Responsibilities

• Lead last-mile delivery operations and route management.
• Provide on-shift leadership and handle escalations with couriers and partners.
• Support courier onboarding and on-site orientation at the Harlem pharmacy.
• Act as primary on-site lead in absence of Logistics Manager to ensure service levels and safety.

Skills

Operations management

Last-mile logistics

Real-time decision making

Coaching leadership

Communication

Education

Associate's Degree or equivalent

Tools

Databases

Operational systems

Job description

NY - Manhattan Pharmacy - Senior Logistics Associate (FT) - Manhattan, NY

Address 122 West 146th Street, New York, NY, 10039, US

Compensation $24.00 - $26.00/hour

Schedule Full time

Job Type Permanent

Description

Senior Logistics Associate

About Capsule

Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, we’d love to have you join us.

About the Role

As a Senior Logistics Associate in our Harlem Pharmacy, you will play a crucial role in our last-mile delivery operations. Your responsibilities will include:

Ensuring a seamless, delightful customer delivery experience through effective route management, real-time problem solving, coaching Logistics Associates through complex issues, and mastery of various complex computer systems

Proactively identifying and addressing on-shift risks and opportunities related to cost-savings, safety, and compliance, escalating trends and issues as appropriate

Providing on-shift leadership and support, including managing escalations, serving as a steady point of contact for couriers and partners, and supporting courier onboarding and on-site orientation at the pharmacy

Acting as the primary operational lead in the absence of the Logistics Manager, ensuring continuity of routing decisions, service levels, safety standards, and team performance

Requirements

Minimum education of Associate’s Degree or equivalent experience, with 2+ years of experience in an operations, coordination, or real-time decision-making environment, including demonstrated on-shift leadership or escalation ownership

Proficiency in databases and operational systems, with strong real-time troubleshooting skills and the ability to support and guide others

Strong written and verbal communication skills, including the ability to lead calmly and effectively in fast-paced, high-pressure environments

Strong organizational and multitasking skills, including the ability to prioritize work, manage escalations, and balance personal execution with team support

Availability to work the following 4-day weeklyset schedule onsite at our Harlem pharmacy located at 122 W 146th St, New York, NY 10039: Saturday & Sunday: 9AM - 9PM

What We Offer

The starting anticipated earnings for this position is $24. Compensation packages include base pay and benefits

The opportunity to work alongside some of the brightest minds in healthcare and technology

The opportunity to execute on a high-impact mission, to build a pharmacy that works for everyone, within a $425 billion pharmacy industry touching 70% of Americans once a month

Capsule is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve, and believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.