NY DEPARTMENT MANAGER - SHOES

Von Maur; Village of Victor (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as a Shoe Department Manager, where your leadership will shine in a dynamic retail environment. This role offers the chance to motivate and develop a team, ensuring exceptional customer service and driving sales growth. With a commitment to employee development and a supportive culture, you will thrive in your career while making a significant impact on the customer experience. Enjoy competitive wages and comprehensive benefits in a family-owned business that values its employees and promotes from within. If you're passionate about retail and ready to take on a leadership role, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Flexible Spending Account

Career Advancement Opportunities

Qualifications

• Experience in retail management and customer service is essential.
• Ability to motivate and develop a team for optimal performance.

Responsibilities

• Motivate and train associates to deliver exceptional customer service.
• Develop relationships to grow department business and improve sales.
• Assess performance and implement solutions for customer needs.

Skills

Customer Service

Team Leadership

Sales Performance Assessment

Relationship Building

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Eastview Mall, Victor, New York, United States of America

Job Description

Posted Wednesday, January 22, 2025 at 6:00 AM

As a Shoe Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. In this action-packed department, you have the ability to drive retail growth through building and maintaining relationships, optimizing brand knowledge, and developing associates to provide top-tier customer experiences.

What You’ll Do:

1. Motivate associates to deliver outstanding customer service – train, coach and lead by example
2. Develop relationships to grow your department business
3. Execute all duties of a shoe sales associate
4. Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
5. Provide feedback to associates on service, selling, and account statistics
6. Develop and implement solutions to solve customer problems and department needs
7. Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

• Competitive wages
• Comprehensive benefits including health, dental, vision, disability, term life insurance and flexible spending account
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.

The expected base wage for this Victor, New York based position is $19.00 - $26.00/hr with overtime eligibility. Successful candidates’ wages will be determined based on their individual qualifications for the position.

*Pay range listed is provided in compliance with state specific laws. Pay ranges may be different in other locations.