NV OTP/Facilities

7890 Carson City II McDonald's; Carson City (NV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off

Flexible Schedule

Employee Meal Discount

Travel allowance may be provided

Company-provided uniforms and tools

Paid training and ongoing professional

Job summary

Harri is seeking a proactive Facilities/Technology Technician to lead equipment maintenance and technology operations across Nevada restaurant locations. The role blends hands-on care of commercial cooking equipment with IT system troubleshooting to keep kitchens and systems running from Carson City/Hawthorne to Elko/Ely.

You will oversee preventative maintenance, manage parts inventory, and collaborate with Operations and Facilities teams.

Qualifications

• Valid driver’s license with a clean driving record.
• Eligible for company-provided insurance.
• Strong technical aptitude with experience in commercial kitchen equipment and IT systems.
• Excellent organizational and communication skills.
• Willingness to travel across NV restaurant locations.

Responsibilities

• Lead and maintain commercial cooking equipment across NV restaurants.
• Direct and complete preventative maintenance on all equipment.
• Order and ensure availability of parts and equipment.
• Partner with Operations and Facilities Supervisor for equipment needs.
• Communicate equipment standards to restaurant teams.
• Install and update technology hardware and software.
• Monitor, prioritize, and complete open support tickets.
• Troubleshoot hardware and software issues efficiently.
• Attend trainings, meetings, and conferences.

Skills

Technical aptitude

Organizational skills

Communication skills

Travel willingness

Tools

IT systems

Kitchen equipment knowledge

Job description

About the Role

We’re looking for a skilled and proactive Facilities/Technology Technician to lead equipment maintenance and technology operations across our Nevada restaurant locations. This role blends hands-on care of commercial cooking equipment with tech-savvy troubleshooting, ensuring our kitchens and systems run smoothly from Carson City/Hawthorne to Elko/Ely.

Key Responsibilities

Facilities & Equipment

• Lead and maintain commercial cooking equipment to golden standards across all NV restaurants

• Direct and complete preventative maintenance on all equipment

• Order and ensure availability of parts and equipment

• Partner with Operations and Facilities Supervisor for new or updated equipment needs

• Communicate equipment standards and updates to restaurant teams

• Utilize and update the company’s work order system; maintain inventory of parts and tools

Technology & Systems

• Complete Technology Travel Paths

• Install and update technology hardware and software

• Monitor, prioritize, and complete open support tickets

• Troubleshoot hardware and software issues efficiently

• Open and complete any required work associated with support tickets

• Attend necessary trainings, meetings, and conferences

• Stay current with hardware/software processes via the OTP Portal

• Track, develop, and train Field OTPs

• Manage and audit hardware inventory

• Communicate respectfully and effectively with both field and office staff

• Paid Training

We invest in your growth with hands-on, specialized training in:

• Avo
• Henny Penny
• Taylor
• OTP

Once all credentials are acquired, employees are expected to maintain and renew them as required to remain in good standing.

Benefits

• Health, Dental, and Vision Insurance

• Paid Time Off

• Family Medical Leave Act (FMLA)

• Flexible Schedule

• Employee Meal Discount

• Employee Assistance Program andTuition Reimbursement

• Referral program

• Monthly phone allowance

• Company-provided uniforms and tools

• Paid training and ongoing professional development

• Travel allowance may be provided in lieu of vehicle

• All hotel expenses covered for overnight travel and Per diem provided

Requirements

• Valid driver’s license with a clean driving record

• Eligible for company-provided insurance

• Strong technical aptitude with experience in commercial kitchen equipment and IT systems

• Excellent organizational and communication skills

• Willingness to travel across NV restaurant locations