Nuuly Lead Maintenance Technician

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Levittown (PA); On-site; USD 45,460 - 57,859; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN in Levittown, PA is seeking a Facilities Lead Technician to oversee distribution and fulfillment center operations. The role requires 5+ years in automated environments, leadership of a small team, and hands-on problem solving on a shift from Wednesday to Saturday 2:30 pm–1:00 am.

You will manage maintenance, safety compliance, SOP development, and capital projects, coordinate with operations, track spare parts, and train staff.

Qualifications

• High school diploma or GED required.
• Minimum of 5+ years of distribution experience in an automated distribution or production environment.
• Knowledge of Microsoft Office (Word, Excel, PowerPoint & Outlook).
• Demonstrate initiative and can work independently.
• Excels in working under pressure and within tight time constraints.
• Understands the importance of accuracy in every task.
• Able to develop and interpret spreadsheets.
• Can follow work instructions to meet productivity and quality standards.

Responsibilities

• Led a team of support technicians in daily tasks, ensuring organized upkeep of common areas throughout the warehouse, campus buildings, smoker’s areas, landscaping, and dumpster zones.
• Collaborate with Operational Leaders to schedule downtime for specific areas, coordinating with Facilities Support for cleaning and maintenance tasks.
• Engage Maintenance Supervisor for Campus Project Coordination and Spare Parts Inventory.
• Monitor daily performance of facilities equipment and provide guidance on cleaning issues and maintenance needs.
• Provide training to subordinates according to SOPs, ensuring proficiency in maintenance and equipment operation.
• Develop SOPs for the support technician role to support FCs and DCs.
• Manage daily routine of contracted janitorial services.
• Be available for emergency callbacks and overtime, including holidays and shutdowns.
• Pursue methods to maximize production and assist with Capital Projects.
• Maintain min/max spare parts accuracy and campus fleet/state requirements.
• Maintain Building and System Documents for Annual Risk Assessment prep.

Skills

Distribution experience

MS Office

Independent work

Under pressure

Attention to detail

Spreadsheet literacy

Following SOPs

Education

High school diploma or GED

Job description

This position is located at 2401 Green Ln, Levittown, Pennsylvania, 19057 United States.

Role Summary

Shift: Wednesday - Saturday; 2:30 pm - 1:00 am.

The Facilities Lead Technician brings over 5 years of distribution experience in automated environments to support both Distribution and Fulfillment Centers. They possess exceptional leadership and organizational skills and can effectively communicate and manage a team of two to five individuals. As the lead, they serve as the main point of contact for project updates, repairs, and preventative maintenance, while also assisting technicians with daily and weekly assignments. Quick to identify and solve problems, they thrive in dynamic environments, always maintaining attention to detail. Their proactive approach includes embracing diverse assignments and collaborating seamlessly with colleagues across all organizational levels, fostering a cohesive and productive work atmosphere.

Role Responsibilities

• Spearheaded a team of support technicians in daily tasks, ensuring the organized upkeep of common areas throughout the warehouse, perimeter of campus buildings, smoker’s areas, landscaping, and trash and cardboard dumpster zones.
• Collaborate with Operational Leaders to schedule downtime for specific areas, ensuring coordination with Facilities Support for cleaning and maintenance tasks.
• Engage Maintenance Supervisor as needed for Campus Project Coordination and Spare Parts Inventory.
• Monitor the daily performance of production and/or facilities equipment, providing assistance and consultation to subordinates regarding cleaning issues and maintenance technical support needs as required.
• Provide comprehensive training and instruction to subordinates according to SOPs and related documents, ensuring proficiency in maintenance and equipment operation as well as other job functions within assigned areas, under the guidance of the Supervisor/Manager.
• Standardize and develop SOPs tailored for the support technician position to efficiently support both Fulfillment Centers (FC) and Distribution Centers (DC).
• Manage the daily routine of the contracted janitorial services.
• Be available for emergency callbacks and flexible toward the daily start schedule and overtime requirements, including holidays and plant shutdowns.
• Pursue and implement methods that will maximize production.
• Assist, coordinate, and execute Capital Projects.
• Maintain min and max spare parts accurately.
• Maintain Campus Fleet list and State Requirements.
• Maintain Building and System Documents in preparation for Annual Risk Assessment.
• Maintain NA Network CAD and Drafts File.
• Adhere to all safety policies and practices for self and others throughout the campus.

Role Qualifications

• High school degree or GED required.
• Minimum of 5 plus of distribution experience in an automated distribution or production environment.
• Knowledge of Microsoft Office (Word, Excel, PowerPoint & Outlook).
• Demonstrate initiative and can work independently.
• Excels in working under pressure and within tight time constraints.
• Understand the critical importance of accuracy in every aspect of their work.
• Able to develop and interpret spreadsheets.
• Comprehend and follow work instructions to meet productivity and quality standards.

Physical Requirements

• Stand and walk throughout a shift.
• Climb, balance, kneel, crouch, or crawl for extended periods.
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds.
• Operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movements.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits.

Pay Range

Starting from USD $33.00/Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti‑harassment policies, we offer anti‑harassment training to managers and employees.