Nutritional Services Attendant

AdventHealth; Tampa (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403B Retirement Plan

Parental Leave (4 weeks)

Job summary

AdventHealth in Tampa, FL is seeking a Dietary Service Associate to guide patients through meal selections, verify tray accuracy, and ensure patient satisfaction in a fast-paced hospital setting.

Responsibilities include assembling trays per therapeutic diets, coordinating with nursing staff, and maintaining a clean, compliant work environment. Weekend/long shifts may apply; prior food service and safety knowledge is preferred.

Qualifications

• English required to communicate with patients and team.
• Experience interacting with customers in person or over the phone.
• Ability to work in a fast-paced healthcare setting.
• Basic familiarity with common software/hardware used in patient services.

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system.
• Verify patient identifiers during meal delivery and ensure tray accuracy.
• Ensure patients have what they need before leaving the room and support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns.
• Assemble and deliver trays according to dietary guidelines and presentation standards.
• Maintain a clean, organized, and compliant work environment; comply with safety standards.

Skills

English (Required)

Customer service

Communication

Fast-paced environment

Tech literacy (iPad/ToughBook)

Education

High School Diploma or equivalent

Tools

iPad

ToughBook

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 7171 N DALE MABRY HWY City: TAMPA State: Florida Postal Code: 33614

Job Description: Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.

Address: AdventHealth Carrollwood - 7171 N Dale Mabry Hwy, Tampa, FL 33614

Knowledge, Skills, and Abilities

• Able to communicate in English [Required]
• Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]
• Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]
• Ability to work in a fast-paced environment [Required]
• Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]

Education

• High School Grad or Equiv [Preferred]

Field of Study

• N/A

Work Experience

• 2+ in food service industry [Preferred]

Additional Information

Food Safety Handler Certificate preferred or as required by state Food Safety Manager Certificate preferred or as required by state

Licenses and Certifications

• Food Handler Certificate (FHC) [Preferred]
• Certified Food Safety Manager (CFSM) [Preferred]

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range

$15.45 - $24.73

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.