Nutritional Services Attendant

adventhealth; United States; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Winter Garden, FL is seeking a Food Service Associate to guide patients through meal ordering and deliver trays per diet guidelines. You will verify patient identities, ensure accuracy, and resolve foodservice concerns with a focus on excellent patient experience.

The role requires active patient rounds, fast pace adaptability, and working up to 12-hour shifts. High school diploma preferred; health safety certifications are a plus.

Qualifications

• Able to communicate in English
• Ability to communicate with customers professionally and efficiently
• Ability to handle customer interactions promptly and politely
• Ability to work in a fast-paced environment
• Ability to use common software applications and hardware (e.g., iPad, ToughBook)
• Knowledge of therapeutic diets (preferred)
• Ability to effectively multi-task (preferred)
• Bilingual English/Spanish (preferred)

Responsibilities

• Guide patients through meal ordering using a computerized system and align selections with diets
• Verify patient identifiers during meal delivery and ensure tray accuracy
• Round on patients and nursing staff to resolve foodservice concerns
• Assemble and deliver trays per therapeutic diet guidelines
• Maintain clean, organized, and compliant work environment; assist on long shifts

Skills

English communication

Customer service

Multi-tasking

Fast-paced environment

Tech literacy (iPad/ToughBook)

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

iPad

ToughBook

Dietary software

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

• Full time
• Shift: Day (United States of America)
• Address: 2000 FOWLER GROVE BLVD
• City: WINTER GARDEN
• State: Florida
• Postal Code: 34787

Job Description:

Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Able to communicate in English [Required]
• Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]
• Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]
• Ability to work in a fast-paced environment [Required]
• Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]
• Knowledge of therapeutic diets [Preferred]
• Ability to effectively multi-task [Preferred]
• Bilingual English/Spanish [Preferred]

Education:

• High School Grad or Equiv [Preferred]

Work Experience:

• 2+ in food service industry [Preferred]

Additional Information:

• Food Safety Handler Certificate preferred or as required by state
• Food Safety Manager Certificate preferred or as required by state

Licenses and Certifications:

• Food Handler Certificate (FHC) [Preferred]
• Certified Food Safety Manager (CFSM) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range:

$15.45 - $24.73

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.