We're on a mission to redefine gut health – and we need you.
mBIOTA Labs is a clinically backed, women-owned and led medical nutrition startup on a mission to transform how people think about – and treat – digestive health. Our flagship product, mBIOTA Elemental, is a medical food used under the supervision of healthcare providers.
Our product sits at the intersection of healthcare, science, and consumer experience. We don't sell like a pharmaceutical company, and we don't look like a typical supplement brand. We move quickly, learn constantly, and operate with a high degree of ownership and collaboration.
The Role
We're looking for a Nutritional Sales Specialist to grow mBIOTA's provider community across the West Coast. Your goal is simple: get mBIOTA Elemental into the hands of the patients who need it, by educating gastroenterologists, functional and integrative practitioners, registered dietitians, and other clinicians until they recommend it to their patients as a regular part of their practice.
This is a digital-first role, but not a digital-only one. Much of your week happens on video calls, by phone, and in HubSpot, reaching providers across six states. But some relationships are built in the room: a lunch‑and‑learn with a busy GI practice, a taste test with a clinical team, or a face‑to‑face visit with a high‑value account. You’ll typically spend one to two days a week in person in Southern California or elsewhere in the territory, plus regional and national conferences. The best people in this role know when a digital touchpoint is enough and when it’s worth showing up.
This role reports to the CEO and works closely with the Director of Strategic Partnerships & Business Development, the broader sales team, and clinical and marketing teams.
What You'll Do
Build and grow the West Coast provider base
- Prospect proactively: cold call practices across CA, OR, WA, NV, AZ, and HI that don't know mBIOTA yet, qualify them, and keep following up until you get the conversation
- Turn new contacts into active, recommending providers, and expand usage within existing accounts
- Prioritize high‑value targets and manage a call cycle that blends virtual and in‑person touches
- Build a quarterly territory plan with leadership, and adjust it as the data comes in
Sell digitally, first
- Run most provider meetings over video and phone, with confidence and polish on camera
- Host virtual lunch‑and‑learns, in‑services, and small‑group webinars for practices and clinical teams
- Manage contacts in HubSpot for prospecting, follow‑up, and re‑engaging dormant accounts
- Coordinate sample and taste‑test shipments, then follow up on results
Show up in person where it counts
- Spend 1–2 days a week with high‑value practices in Southern California: office visits, lunch‑and‑learns, and taste tests
- Travel periodically to key accounts throughout the territory and staff select conferences and provider events
Own the pipeline in HubSpot
- Log every interaction, outcome, and next step in HubSpot the same day
- Keep contacts, deals, and forecasts accurate so leadership can trust the numbers
- Use HubSpot reporting to spot trends, prioritize accounts, and tell us what's working
Support your accounts
- Serve as the go‑to contact for West Coast provider accounts: product questions, ordering, patient onboarding resources, and inbound requests
- Route patient‑level customer service to our customer experience team and close the loop with the provider
Bring the field back to the team
- Share provider feedback, objections, and competitive insight with sales, marketing, and clinical teams
- Partner with marketing on provider‑facing materials and campaigns
- Promote mBIOTA products only within approved, compliant messaging and complete all required training
A Typical Week
- Every day: run your HubSpot sequences and task queue, follow up one‑to‑one with providers who engage, and log every touch the same day
- Most days: a virtual meeting or presentation with a practice, plus a block of cold calls to new practices and follow‑up calls or emails to providers in your pipeline
- 1–2 days a week: in person with high‑value practices in Southern California or elsewhere within territory, as appropriate
- Monthly or quarterly: a virtual lunch‑and‑learn or webinar, and travel to key accounts or a regional conference elsewhere in the territory
What Success Looks Like
You'll be measured on outcomes, not call counts. Each quarter, you and leadership will agree on goals across three areas:
- New active providers: West Coast HCPs newly recommending mBIOTA Elemental, and returning to recommend it again
- Patient orders: orders attributed to your providers through referral codes, links, and HubSpot tracking
- Quarterly priorities: goals set together with leadership, such as a target account list, regional conference attendance, or a new market within the territory
First 90 days: learn the product, the clinical story, and our HubSpot workflows; take over existing West Coast accounts; build your territory plan and target list.
First 6–12 months: a growing base of active, repeat‑recommending providers across the territory; a predictable pipeline in HubSpot; and a virtual education program providers look forward to attending.
Who You Are
- 3-5 years in provider‑facing sales, clinical nutrition, or medical education, ideally in medical nutrition, GI, or functional medicine
- Comfortable working digital‑first: you run a great video meeting, host a webinar, and build relationships you rarely see in person
- Equally at ease in a busy medical office, presenting to a clinical team over lunch
- Hands‑on CRM experience required; HubSpot strongly preferred (sequences, deals, tasks, reporting)
- Able to learn and explain clinical and scientific information accurately and simply; clinical nutrition background a plus
- Self‑directed and organized; you plan your own week across six states and multiple touchpoint channels
- A true go‑getter: comfortable cold calling both via phone and digital touchpoints, getting past gatekeepers, handling objections, and turning a first conversation into a lasting relationship
- We prefer this candidate be based in Los Angeles or Southern California, but willing to interview candidates in the broader West Coast territory
- Able to travel within the territory and to conferences, including occasional overnight travel; valid driver's license
Bonus points if you: have an existing network of GI, functional, or integrative providers on the West Coast; have hosted provider education programs; have startup or DTC healthcare experience.
What We Offer
- Base salary of $85,000-$100,000, depending on experience and fit
- Quarterly performance incentive tied to goals agreed with leadership
- Medical, dental, and vision insurance
- 401(k) with employer match
- Unlimited PTO
- Monthly stipend for car, cell phone, and internet
- Travel expenses covered for conferences and approved overnight trips
- A seat close to leadership at a growing company changing how digestive health is treated
mBIOTA Labs is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.