Nutritional Health Coach

Natural Grocers; Conifer (CO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Nutrition Professional to inspire health and wellness in the community. This role involves engaging with customers through nutrition education, coaching, and outreach initiatives. You will be a vital resource, providing science-based knowledge while assisting in retail operations. Join a team committed to improving community health and creating a sustainable food system. If you have a passion for nutrition and a desire to make a difference, this is the perfect opportunity for you!

Qualifications

• Passion for sharing nutrition knowledge and inspiring healthy choices.
• Experience in retail operations and customer service.

Responsibilities

• Provide nutrition education and coaching to customers and Crew.
• Conduct outreach classes and build community relationships.
• Assist with retail operations and maintain product displays.

Skills

Nutrition Knowledge

Customer Service

Public Speaking

Community Outreach

Coaching

Education

Degree in Nutrition or Related Field

Continuing Education in Nutrition

Tools

Nutrition Education Materials

Customer Literature Files

Job description

This role requires an outgoing personality and passion for sharing nutrition knowledge and inspiring people to act and achieve their health goals. You’ll wear many hats while working in a fast-paced retail setting, conducting classes, private coaching sessions, community outreach, and retail operations (e.g., customer service, stocking shelves, cleaning, etc.). As the store’s nutrition professional, you will act as an educational resource providing science-based nutrition education/training to the store Crew, our customers, and the community. This position is a front-line contributor to the Natural Grocers mission and plays an integral role in helping Natural Grocers improve the health and wellbeing of our communities. Through providing free nutrition education and helping people understand why their food choices matter, you will play an important role in Natural Grocers' commitment to creating a sustainable, just, regenerative food system where humans, animals, and the earth can thrive.

Responsibilities

1. Acts as the nutrition education resource for the customers, Crew, and community.
2. Provides customer service on the floor in the vitamin aisles (assists customers with product purchasing, provides education resources, etc.)
3. Performs retail operations:
   • Maintain Customer Literature Files
   • Maintain Book Department
   • Stock and Face Product
   • Assists with cleaning the Vitamin Department and store
   • Assists with merchandising product
4. Provides Nutrition Education:
   • Offers in-store nutrition and recipe demonstration classes
   • Offers outreach nutrition classes
   • Provides regular training to Crew
   • Maintains the Crew Wellness Board
   • Motivates and encourages Crew participation in Employee Nutrition Challenges
   • Responds to questions and reviews summaries
5. Provides private individual one-on-one health coaching sessions.
6. Works to build community relationships (practitioner partners for referrals, guest presenters, event partners, etc.).
7. Seeks outreach opportunities to provide nutrition education and build brand awareness.
8. Maintains Continuing Education requirements:
   • Reads and reviews research
   • Completes CE assignments
9. Assists management with coordinating, organizing, and executing company-wide events.
10. Responsible for printing materials used in classes, outreach, and coaching sessions.
11. Responsible for placing orders for nutrition education supplies.
12. Provides training to Crew on promoting the NHC services, in-store events, and promotions.
13. Attends monthly meetings (NHC webinar, regional and sales building calls).
14. Acts as an event ambassador for in-store guest presenter classes during floor days.

Although this is a general outline of job responsibilities, all employees are expected to be “hands-on” and do whatever it takes to get the job done and make the company thrive.