Nutritional Aide

Beacon Health System; South Bend (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

Beacon Health System in South Bend, IN is seeking a cafeteria assistant to work under the Nutrition Supervisor. You will perform cashiering, engage with staff, patients and visitors, operate and stock cafeteria units, and help with serving at the counter.

The role requires a high school diploma (or equivalent, 17+), strong communication, basic math, and reliable, friendly service in a fast-paced food service setting. Healthcare environment experience is a plus.

Qualifications

• Requires a high school diploma or equivalent; 17+ years old. Previous customer service in food service preferred.
• Strong verbal and written communication; able to follow instructions and perform routine tasks.
• Ability to interact courteously with staff, patients, and visitors in a fast-paced environment.

Responsibilities

• Perform cashiering duties, count cash, handle money accurately, and assist with deposits.
• Provide excellent customer service to staff, patients and visitors.
• Operate and maintain cafeteria machines; stock and restock units with product.
• Serve patrons at the cafeteria counter and complete routine serving tasks.
• Complete sanitation schedules and keep work areas clean daily, weekly, and yearly.
• Perform other duties and projects as assigned and assist with restocking shelves.

Skills

Customer service

Cash handling

Communication

Food service

Education

High school diploma or equivalent

Tools

Cash register

Job description

Under general supervision of the Nutritional Supervisor and/or Department Director, performs a variety of cafeteria duties which may vary according to area assigned.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Performs Cafeteria Duties By

• Performing cashiering duties. Counting cash boxes, accurate cash handling, and daily depositing of received cash.
• Supplying excellent customer service to staff, patients and visitors.
• Operating and maintaining machines, stocking and restocking of all cafeteria units with specific product.
• Serving patrons from a cafeteria counter and completing other routine serving assignments.
• Completing all sanitation schedules in assigned areas.
• Cleaning of all work areas daily, weekly and yearly as assigned.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Completing other job related duties and projects as assigned.
• Stocking and refilling empty shelves, bins and pans.

Organizational Responsibilities

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience

• The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous customer service experience in a food service environment is preferred.

Knowledge & Skills

• Requires the verbal and written communication skills necessary to follow instructions in order to perform routine tasks and the ability to read and write legibly.
• Requires the ability to make calculations when mixing formulas per assigned area.
• Requires the interpersonal skills necessary to consistently interact with patrons and staff in a courteous manner and to maintain positive working relationships.
• Requires the motor coordination necessary to serve food, handle dishes and manipulate various cleaning supplies.

Working Conditions

• Exposure to noise and heat in food service area.

Physical Demands

• Requires the physical and stamina (i.e., ability to stoop, reach and lift equipment and supplies; remain on feet for long periods of time) to perform the essential functions of the position.