Cafe Services Assistant - Main Food and Nutrition - Full Time - Days

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

The Christ Hospital Health Network in Cincinnati is seeking an entry-level Food Service Associate for cafeteria/coffee shop duties, including setup, serving, cash handling and customer service. You will follow HACCP guidelines, assist customers, maintain cleanliness, and support team leads.

Prior experience is not required beyond a year in customer service; high school diploma preferred. This on-site role offers a friendly team environment and opportunities to learn food service operations

Qualifications

• High school diploma or equivalent preferred.
• 1 year of customer service or food service experience.
• Related food service knowledge and strong customer service skills.

Responsibilities

• Greets customers, provides courteous service, and maintains professional appearance.
• Operates cash register with accuracy and assists with bagging and seating as needed.
• Maintains cleanliness and food safety, follows HACCP, and records temperatures as required.
• Knows menu items and prices to answer questions and upsell when appropriate.
• Performs other duties and supports team leads when needed.

Skills

Customer service

Food service knowledge

Math basics

Education

High school diploma or equivalent

Job description

Job Description

Responsible for performing entry level job functions in the cafeteria and/or coffee shop, including setup and serving food, operating cash register, providing excellent customer service and sanitation.

Responsibilities

• Creates goodwill for the department by greeting customers and identifying self when appropriate; recognizing the individual, making eye contact and showing an interest in helping; maintaining appropriate professional appearance that will allow work behind the cafeteria line as well as at the register; anticipating customer needs; communicating in a positive, prompt, helpful and courteous manner. Maintains a good knowledge of menu item ingredients and prices.
• Operates cash register with speed and accuracy. Assists customers with bagging any items for carry out orders, getting meal trays and assisting customers to dining room tables when needed.
• Takes cash register readings at all appropriate times during the shift. Fills out cashier reports accurately and on time. Properly marks voids. Turns in voids, coupons and meal tickets to Team Lead or FANS Manager daily. Counts cash drawer before and after each shift. Counts cash receipts accurately; records on daily cash sales report. Turns in cash reports to FANS Manager daily.
• Maintains clean and sanitary conditions in the café / coffee shop. Handles food properly during service. Follows HACCP principles and complies with hospital and Health Department standards. Accurately records temperatures of foods in HACCP Logs as needed. Labels and dates all items according to departmental guidelines. Completes and documents daily, weekly and monthly cleaning assignments. Reports any safety concerns to a FANS Manager.
• Complies with all food safety and physical safety protocols. Reports all food safety and or physical safety concerns to a FANS Manager.
• Attends meetings as required to enhance knowledge, job skills, and communication within the department. Follows acceptable practices related to: safety, sanitation, infection control, quality control, and customer relations.
• Performs other duties or responsibilities as assigned or needed. May assist in other areas as relief.

Qualifications

• EDUCATION: High school diploma or equivalent preferred.
• YEARS OF EXPERIENCE: 1 year of customer service and/or food service experience.
• REQUIRED SKILLS AND KNOWLEDGE: Related food service knowledge and skills. Customer service skills. Basic reading, writing, and math skills.
• LICENSES REGISTRATIONS &/or CERTIFICATIONS: Other Credentials Required or Preferred: N/A