NUTRITION OPERATOR (FULL TIME)

AECOM; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that empowers you to make a difference in healthcare experiences. As a Nutrition Operator, you will play a vital role in securing patient meal selections and addressing their dietary needs. This position offers the chance to work in a dynamic environment where your contributions directly impact the well-being of patients. With a focus on customer service, you will engage with patients, healthcare professionals, and ensure compliance with dietary guidelines. This role not only offers a fulfilling career but also a comprehensive benefits package, making it an exciting opportunity for those passionate about healthcare.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts (FSAs)

Qualifications

• Previous healthcare call center experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Secure patient meal selections and special requests via phone or face-to-face.
• Respond to patient needs and resolve concerns immediately.
• Comply with dietary restrictions and ensure food safety.

Skills

Healthcare Call Center Experience

Bilingual in Spanish

Telephone Etiquette

Customer Service

Education

High School Diploma or Equivalent

Job description

Morrison Healthcare

We are hiring immediately for a full time NUTRITION OPERATOR position.

Location: Memorial Hermann Centralized Call Center - 7500 Beechnut, Sugar Land, TX 77074. Note: online applications accepted only.

Schedule: Full time schedule. Days and hours may vary. 12 hour shifts. Must be able to work every other weekend/holiday. More details upon interview.

Requirement: Previous healthcare call center experience preferred. Bilingual in Spanish is a plus.

Pay Range: $16.00 per hour to $18.94 per hour.

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences.

Job Summary

Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Essential Duties and Responsibilities:

1. Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
2. Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
3. Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
4. Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
5. Interacts with nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
6. Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
7. Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
8. Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
9. Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
10. Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.