Nursing Operations Support Rep

OSF HealthCare; Peoria (IL); On-site; USD 25,000 - 28,000; Part time

Job summary

OSF HealthCare seeks a Nursing Operations Support (NOS) Representative to assist Mission Partners, patients, visitors and families with general questions, information, and wayfinding. You will coordinate with other OSF facilities and may assist with patient transport, using various software to complete tasks.

The role requires a high school diploma or GED and at least 6 months of office or hospital experience, plus strong communication and computer skills.

Qualifications

• High School Diploma or GED required.
• 6 months' experience in office, hospital, administrative duties, customer service, and computer knowledge preferred.
• Excellent interpersonal and communication skills required.
• Solid computer skills including proficiency with Microsoft software and related tools.

Responsibilities

• Acts as a resource on multiple units for Mission Partners, patients, visitors and family members for general questions and way-finding needs.
• Provides guidance to individuals related to other OSF facilities/service areas and coordinates with patient transport when needed.
• Utilizes software to provide assistance and complete assigned tasks.

Skills

Interpersonal skills

Microsoft software

Problem solving

Multi-tasking

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $18.27 - $20.29/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

POSITION SUMMARY: The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way-finding needs and provides unit support. Provides guidance to individuals related to other OSF facilities/service areas, coordinates and may assist with patient transport needs, provides local area direction, and advises of area accommodations or amenities. Utilizes various software to provide assistance and complete assigned tasks.

Qualifications

REQUIRED QUALIFICATIONS:

Education:

High School Diploma/ GED Experience: 6 months' experience of office, hospital, administrative duties, customer service, and computer knowledge

Other Skills/ Knowledge:

• Excellent interpersonal and communication skills.


• Solid computer skills, including proficiency with Microsoft software.


• Demonstrated ability to reason, interpret, and evaluate each situation to provide assistance and resolve issues.


• Demonstrate ability to multi-task in a fast-paced environment

PREFERRED QUALIFICATIONS: Education: N/A Experience: N/A Licensure/ Certification: N/A Other Skills/ Knowledge: N/A.

OSF HealthCare is an Equal Opportunity Employer.