Nursing Operations Director: Strategy, Staffing & Quality

Hospital for Special Care; United States; On-site; USD 83,000 - 128,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement with employer match

Paid time off

Life insurance

Disability insurance

HSA with employer contributions

FSA

EAP

Tuition reimbursement

Professional development

Pet insurance

Employee wellness programs

Employee referral bonus

Job summary

Hospital for Special Care is seeking a Director of Nursing Operations to lead across the organization, reporting to the CNO. You will optimize staffing, drive quality and safety, and align resources to support strategic priorities.

The role requires an RN license in CT, a Master’s in Nursing (or a BSN with a related master’s), and at least five years of leadership experience. Strong communication and data-driven decision-making are essential to sustain excellence in patient care.

Qualifications

• Current, unrestricted RN license in Connecticut.
• Master’s degree in Nursing or BSN with a master’s in management/healthcare administration.
• Minimum of five years of progressive nursing leadership/management experience.
• Strongly preferred: Director-level nursing leadership experience.
• Demonstrated leadership, interpersonal, conflict-management, and relationship-building skills.
• Excellent written, verbal, presentation, and executive communication skills.
• Knowledge of nursing operations, staffing/scheduling, quality, safety, regulatory requirements, and fiscal stewardship.
• Ability to interpret and use workforce, quality, operational, and financial data to guide decisions.
• Preferred: proficiency with workforce-management, scheduling, productivity, and healthcare information systems.

Responsibilities

• Translate strategic plan into operational priorities, goals, and results.
• Provide visible leadership across shifts and locations.
• Optimize staffing, scheduling, workforce deployment, and resources.
• Advancing quality, safety, regulatory readiness, and performance improvement.
• Develop nurse leaders to achieve organizational priorities.
• Directly manage nursing operational leaders and staffing office.
• Ensure equitable, transparent staffing and scheduling practices.
• Lead quality and safety initiatives and regulatory compliance.
• Partner with HR for recruitment, onboarding, retention, and succession.

Skills

Nursing leadership

Staffing & scheduling

Communication

Interpersonal skills

Data-driven decisions

Education

Master’s degree in Nursing

BSN with master’s in management/healthcare administration

Tools

ShiftWizard

Job description

Hospital for Special Care is seeking a Director of Nursing Operations to lead across the organization, reporting to the CNO. You will optimize staffing, drive quality and safety, and align resources to support strategic priorities.

The role requires an RN license in CT, a Master’s in Nursing (or a BSN with a related master’s), and at least five years of leadership experience. Strong communication and data-driven decision-making are essential to sustain excellence in patient care.