Nursing Clerical Assistant (Part-time, Non-Benefited) 1 position - Worcester State University

Worcester State University; Worcester (MA); On-site; USD 25,000 - 30,000; Part time

Job summary

Worcester State University is seeking a Nursing Clerical Assistant (Part-time, Non-Benefited) to provide front-line support in the Nursing Department, handling calls, emails, and visitor inquiries while maintaining accurate records.

This 25-hours-per-week role runs mid-August to mid-June, with responsibilities spanning files, reporting, and site updates. Candidates should demonstrate discretion, strong communication, and the ability to manage multiple tasks in a busy office.

Qualifications

• Ability to follow written and oral instructions.
• Ability to write concisely and communicate clearly.
• Ability to handle confidential information with discretion.
• Ability to manage multiple tasks and priorities.

Responsibilities

• Provides front-line customer service to guests in the nursing department, including answering telephones and emails, and greeting guests.
• Assists with student files and relative information.
• Assists with files, scans, updates, and assures the integrity of student records.
• Distributes Clinical Instructor evaluations.
• Assists with administrative support.
• Assists with acquiring data, prepares and submits reports/ surveys.
• Assists with maintaining the departmental information on the nursing web site.
• Reviews materials for accuracy.
• Supportss nursing department faculty.
• Coordinates large internal and external meetings. May attend meetings in capacity of recording secretary.
• Assists in special projects.
• Perform miscellaneous clerical duties, including collating, sorting, scanning, faxing, filing, and distributing and retrieving documents and mail.
• Complies with established departmental policies, procedures, and objectives.

Skills

Customer service

Communication

Multitasking

Discretion

Teamwork

Tools

Colleague/Datatel

Microsoft Office Suite

Access

Excel

Word

Job description

Nursing Clerical Assistant (Part-time, Non-Benefited) 1 position

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.

Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester—the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about .

Job Description:

TITLE: Clerical Assistant
DEPARTMENT : Nursing
SUPERVISOR: William Chadbourne

SCHEDULE: To be assigned by supervisor
General Statement of Duties: Performs secretarial and administrative support duties for the Nursing Department, where the work requires the ability to obtain thorough knowledge of WSU policies and practices. Duties involve interfaces with internal and external customers, which requires considerable tact and diplomacy. This is a part-time (10-months, 25 hours/ week) position (mid August through mid June).

Responsibilities:

1. Provides front-line customer service to guests in the nursing department, including answering telephones and emails, and greeting guests.
2. Assists with student files and relative information.
3. Assists with files, scans, updates, and assures the integrity of student records.
4. Distributes Clinical Instructor evaluations.
5. Assists with administrative support.
6. Assists with acquiring data, prepares and submits reports/ surveys.
7. Assists with maintaining the departmental information on the nursing web site.
8. Reviews materials for accuracy.
9. Supportss nursing department faculty.
10. Coordinates large internal and external meetings. May attend meetings in capacity of recording secretary.
11. Assists in special projects.
12. Perform miscellaneous clerical duties, including collating, sorting, scanning, faxing, filing, and distributing and retrieving documents and mail.
13. Complies with established departmental policies, procedures, and objectives.

Requirements:

Required Qualifications:

• Ability to follow written and oral instructions.
• Ability to write concisely, to express thoughts clearly and to develop ideas in logical sequence.
• Ability to communicate effectively in oral expression.
• Ability to deal tactfully with others.
• Ability to exercise sound judgment.
• Ability to exercise discretion in handling confidential information.

Preferred Qualifications:

• Ability to work independently and manage multiple responsibilities simultaneously.
• Ability to work well under pressure.
• Experience with Colleague/Datatel.
• Advanced knowledge of Microsoft Office Suite, especially in Access, Excel, and Word.
• 3 years of full-time experience in office management

Additional Information:

Worcester State University is an affirmative action/Equal Opportunity Employer which seeks to reflect the diversity of its community.
This is a part-time, non-benefited, hourly position.