Nursing Assistant/Unit Secretary, Medical Telemetry, Full-Time, Day

Prisma Health; Maryville (TN); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Prisma Health is seeking a Unit Secretary at Blount Memorial Hospital in Tennessee to provide clerical and administrative support on a nursing unit. The role includes cross training to other clinical support jobs such as PCT or CNA, with responsibilities spanning front desk duties, data collection, and patient care coordination.

The position emphasizes excellent customer service, supply management, and maintaining a safe, organized unit environment under RN supervision.

Qualifications

• CNA certification required or current Tennessee CNA certification accepted at time of hire.
• Completion of a nursing assistant class or equivalent training.
• No prior experience required for entry level unit support roles.

Responsabilités

• Provide clerical and administrative support at the nurse’s station.
• Monitor, order, and stock supplies; maintain PAR levels and organize unit supply rooms.
• Deliver excellent customer service to patients, families and staff using courteous, professional communication.
• Assist with patient data collection, calls, and coordination of patient care activities as directed by RNs.
• Maintain a safe, clean clinical environment and support nursing unit operations.

Connaissances

CNA Certified

Customer Service

Clerical skills

Unit coordination

Formation

Nursing Assistant Certificate

CNA training

Description du poste

Inspire health. Serve with compassion. Be the difference.

Job Summary

Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. The percentage of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.

• Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.

• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.

• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.

• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment

• Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant: See job functions for specific job duties.

• Performs other duties as assigned.

Supervisory/Management Responsibility

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - Completion of a nursing assistant class.

• Experience - No experience required.

In Lieu Of

• In lieu of the education requirement, may accept current Tennessee CNA certification as proof of completed state required training at time of hire.

Required Certifications, Registrations, Licenses

• CNA-certification

Knowledge, Skills and Abilities

• NA

Work Shift

Day (United States of America)

Location

Blount Memorial Hospital

Facility

8001 Blount Memorial Hospital, Inc.

Department

80016425 Medical Telemetry

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