Unit Secretary/Patient Care Tech, Medical Telemetry, PRN, Variable

Prisma Health; Maryville (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Prisma Health is seeking a flexible Unit Secretary who will be cross-trained to support clinical units and other roles such as Patient Care Technician or Nursing Assistant. You will deliver excellent customer service, perform clerical tasks, monitor supplies, and support a safe patient environment under RN supervision.

The role requires completing a nursing assistant or related course, with no prior experience required, and involves variable shifts in a hospital setting at Blount Memorial

Qualifications

• Education - Completion of a nursing assistant, patient care tech or nursing fundamentals course.
• Experience - No experience required.

Responsibilities

• Provide clerical and administrative support at the nurse's station.
• Respond to patient calls and assist with telephone/intercom communications.
• Monitor, stock, and order supplies; maintain unit inventory and PAR levels.
• Participate in patient care rounding and support patient/family introductions (AIDET).
• Ensure safe, clean patient environment and assist with data collection on patient status.

Skills

Customer service

Clerical duties

Data collection

AIDET

Inventory management

Education

Nursing assistant course

Tools

Office equipment

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. The percentage of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.
• Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment
• Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant: See job functions for specific job duties.
• Performs other duties as assigned.

Supervisory/Management Responsibility

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - Completion of a nursing assistant, patient care tech or nursing fundamentals course.
• Experience - No experience required.

In Lieu Of

• In lieu of required education may accept one (1) year of experience.

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• NA

Work Shift

Variable (United States of America)

Location

Blount Memorial Hospital

Facility

Blount Memorial Hospital, Inc.

Department

Medical Telemetry

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.