Unit Secretary/CNA, Med/Surg, Full Time, Days

Prisma Health; Maryville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Prisma Health in United States (Tennessee) seeks a flexible Unit Secretary with cross-training in clinical support roles such as Patient Care Technician or Certified Nursing Assistant. Under RN supervision, provide clerical services, manage supplies, and participate in patient care activities while maintaining a safe environment for patients and staff.

The role involves direct patient interaction and collaboration with nursing staff to ensure smooth unit operations and high-quality care.

Qualifications

• Education: Completion of a nursing assistant class.
• Experience: No experience required.
• CNA certification required or equivalent in lieu of education at time of hire.

Responsibilities

• Greet patients and families with kindness and professionalism.
• Provide clerical and administrative support at the unit station.
• Monitor and assist with supplies and equipment as directed by the nurse.
• Assist with patient care tasks as instructed by RNs and unit staff.

Skills

Customer service

Clerical duties

Team collaboration

Education

Nursing assistant training/CNA class

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. The percentage of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment
• Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant: See job functions for specific job duties.
• Performs other duties as assigned.

Supervisory/Management Responsibility

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - Completion of a nursing assistant class.
• Experience - No experience required.

In Lieu Of

• In lieu of the education requirement, may accept current Tennessee CNA certification as proof of completed state required training at time of hire.

Required Certifications, Registrations, Licenses

• CNA-certification

Knowledge, Skills And Abilities

• NA

Work Shift

Day (United States of America)

Location

Blount Memorial Hospital

Facility

Blount Memorial Hospital, Inc.

Department

Medical/Surgical Nursing

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