Nursing Ambient Product Analyst

HCA Healthcare, Inc.

Nashville (TN)

On-site

USD 85,000 - 115,000

Full time

8 days ago

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Job summary

HCA Healthcare, Inc. is seeking an Digital Product Analyst for Nursing Handoff to translate nursing workflows into actionable product requirements.

You will collaborate with Product Owner, Nursing leadership, and cross-functional teams to drive data-driven improvements in ambient documentation and clinician efficiency. The role focuses on collecting requirements, defining success metrics, and shaping product development through analytics, demos, and stakeholder updates.

Qualifications

Bachelor's degree in Business, Computer Science, Health Informatics, Nursing, or a related field Required
Master's degree in a relevant healthcare, informatics, analytics, business, or technology field Preferred
1+ year(s) of experience in healthcare technology, clinical informatics, nursing workflow, product analysis, or related domain
Strong problem solver with experience in both technical and functional areas required
Certification in Data Analytics, Business Analytics, or related fields preferred
Familiarity with Agile or Scrum methodologies preferred
Service and Quality Excellence: ability to deliver exceptional care
Honor our Mission and Values: ability to build trust
Effective Decision Making: timely, informed decisions for patients and stakeholders
Attain and Leverage Strategic Relationships: build collaborative relationships
Lead and Develop Others: coach and mentor to drive engagement
Communicate with Impact: deliver information clearly and concisely
Achieve Success through Change: drive innovation and remove barriers
Drive Execution and Financial Results: commit to success of HCA

Responsibilities

Collect and document detailed requirements from stakeholders; translate handoff workflows and needs into clear user stories and acceptance criteria for technical delivery.
Define detailed key results supporting pod objectives, including measures of nursing adoption, utilization, documentation time and burden, documentation quality and completeness, workflow efficiency, and user experience; perform analyses as needed before automated measurement is available.
Support the Product Owner in day-to-day product activities, including backlog refinement, sprint planning, requirement clarification, acceptance criteria, testing coordination, and release readiness.
Prepare analyses and materials for product demos, quarterly business reviews, clinical leadership updates, pilot reviews, and other pod report-outs.
Work with the Product Owner to develop Objectives and Key Results and define measurement strategies, source systems, baselines, and methodologies for nursing ambient clinical documentation outcomes.
Partner with data engineers and pod members to create reliable data pipelines, dashboards, and analyses that automate measurement of product, clinical workflow, adoption, and outcome metrics.
Partner with Experience/UX designers and Nursing stakeholders to map current and future nursing workflows, identify pain points, and define opportunities for ambient documentation to reduce burden without disrupting patient care.
Partner with Experience/UX, Nursing Informatics, and frontline nurses to incorporate clinical workflow and user acceptance criteria into user stories and test scenarios.
Work with adoption teams, process/experience designers, Nursing leadership, and frontline users to translate qualitative and quantitative feedback into prioritized feature specifications and product improvements.
Partner with change management, education, adoption, and scaling teams to support pilot readiness, training, communications, workflow change, adoption, and responsible scaling across nursing environments.
Prepare analyses and materials for product demos, quarterly business reviews, clinical leadership updates, pilot reviews, and other pod report-outs.
Use analytical and data visualization techniques to communicate nursing adoption, utilization, documentation quality, workflow, product performance, and outcome insights effectively to clinical, operational, and technical stakeholders.
Create comprehensive documentation and presentation materials, including nursing workflow maps, requirements, product feature details, acceptance criteria, pilot findings, user guidance, and release communications.
Collect, analyze, and interpret product telemetry, user feedback, documentation quality indicators, workflow measures, and adoption data to identify trends, risks, issues, and opportunities for continuous improvement.
Performs other duties as assigned
Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."