Nurse Unit Leader - Clinical Operations

University of Maryland Medical System; Glen Burnie (MD); On-site; USD 100,000 - 150,000; Full time

Job summary

University of Maryland Medical System is seeking an Assistant Nurse Manager to oversee shift-level operations and team performance, partnering with the Nurse Manager to ensure 24/7 operational excellence and high-quality patient care.

The role supports staff development, evidence-based practices, onboarding and succession planning, while maintaining clinical competency to provide direct care when needed. Strong leadership and collaboration are essential.

Qualifications

• Bachelor of Science in Nursing required; if bachelor’s degree is not in nursing, graduate degree must be in nursing.
• Licensure as a Registered Nurse in the State of Maryland or eligibility for licensure due to compact state agreements through the Maryland Board of Nursing.
• Three (3) years of previous clinical experience required.
• Advanced certification (e.g., NE-BC, CEN, PCCN, etc.) required. Incumbents must obtain advanced certification within three (3) years of assuming the position.
• ACLS, BLS and/or other certifications to match patient populations served.

Responsibilities

• Assumes delegated operational accountability for clinical performance, staffing, quality outcomes, patient experience, and team engagement in partnership with the Nurse Manager.
• Accountable for unit-level performance metrics including quality indicators, safety outcomes, patient experience, workforce engagement, productivity, and throughput.
• Utilizes engagement data, turnover trends, and retention metrics to proactively address workforce challenges and develop unit-based improvement strategies.
• Controls onboarding, orientation, and competency validation for new and existing team members, ensuring readiness and professional growth.
• Develops emerging leaders through mentoring, coaching, and structured succession planning.
• Enforces regulatory standards and supports ongoing compliance efforts. Collaborates with leadership and team members to implement and sustain processes that promote survey readiness and adherence to accreditation and regulatory requirements.
• Monitors staffing plans, productivity, overtime utilization, and supply expense trends; collaborates with the Nurse Manager to meet budgetary targets while maintaining safe care delivery.
• Fosters a healthy, inclusive work environment. Supports retention initiatives, valuing diversity and encouraging innovation.
• Promotes shared governance and team member involvement in decision-making and unit operations.
• Supports innovation and evidence-based practice by staying current with healthcare delivery advancements.
• Maintains individual clinical competency to support direct patient care when needed and role-model best practices.
• Transforms organizational goals and values into unit-level strategies, aligning team efforts with the organization’s mission and vision.

Skills

Leadership

Communication

Team collaboration

Critical thinking

Education

Bachelor of Science in Nursing

Master's degree (preferred)

Maryland RN licensure eligibility

Advanced certifications (NE-BC, CEN, PCCN)

ACLS/BLS certifications

Job description

University of Maryland Medical System is seeking an Assistant Nurse Manager to oversee shift-level operations and team performance, partnering with the Nurse Manager to ensure 24/7 operational excellence and high-quality patient care.

The role supports staff development, evidence-based practices, onboarding and succession planning, while maintaining clinical competency to provide direct care when needed. Strong leadership and collaboration are essential.