Nurse Supervisor – Regional Clinic Leader

Penn Medicine; Lancaster (Lancaster County); On-site; USD 85,000 - 110,000; Full time

Job summary

Penn Medicine is seeking a Nurse Supervisor to plan, organize and supervise clinical staff in a physician office setting. The role ensures quality patient care and staff development across pediatric to geriatric patient populations.

The position requires active nursing licensure in PA, 3–5 years of nursing experience, and supervisory experience. CPR/BLS is required within 30 days, and regional roles may require a valid driver's license. Evening and weekend coverage may be needed.

Qualifications

• Current RN or LPN licensure in PA is required.
• 3–5 years of relevant nursing experience.
• AHA CPR BLS certification required within 30 days of hire.
• Prior supervisory experience in a physician office setting.
• For regional positions, valid driver’s license is required.

Responsibilities

• Plans, organizes and supervises all clinical staff functions to ensure quality patient care in a physician office setting.
• Supervises and coordinates the Lead Office Nurses and clinical staff, providing guidance as necessary.
• Reviews staff schedules and overtime; approves time cards as assigned.
• Develops orientation and ongoing training; ensures staff complete annual competencies.
• Interviews and selects candidates for vacant positions in collaboration with leadership.
• Acts as a patient experience advocate; communicates policies and maintains customer service as a top priority.
• Oversees care coordination activities and participates in performance improvement initiatives.
• Manages patient complaints in collaboration with the Manager.
• Completes annual performance evaluations and coordinates coaching/discipline.

Skills

Supervisory experience

Nursing care coordination

Patient advocacy

Education

RN or LPN licensure

Job description

Penn Medicine is seeking a Nurse Supervisor to plan, organize and supervise clinical staff in a physician office setting. The role ensures quality patient care and staff development across pediatric to geriatric patient populations.

The position requires active nursing licensure in PA, 3–5 years of nursing experience, and supervisory experience. CPR/BLS is required within 30 days, and regional roles may require a valid driver's license. Evening and weekend coverage may be needed.