Nurse Supervisor

Santa Fe Recovery Center, Inc; Santa Fe (NM); On-site; USD 90,000 - 120,000; Full time

Job summary

Santa Fe Recovery Center, Inc. is seeking a Nurse Supervisor to oversee nursing operations across residential and detox programs, develop schedules, and conduct performance reviews.

You will ensure compliance with HIPAA, 42 CFR Part 2, and state/federal regulations while guiding medical direction for staff. The role blends administrative leadership with direct client care, requiring strong communication, policy development, training, and collaboration with leadership to maintain high-quality

Qualifications

• BSN or equivalent experience preferred.
• Ability to engage respectfully with diverse populations.
• Ability to advocate and problem solve under pressure in high-stress situations.
• Familiarity with community-based organizations and continuum of care.
• Must have and maintain a current NM Driver’s License and clean driving record.

Responsibilities

• Oversee medical operations in residential and detox programs and ensure high quality patient care.
• Oversee staff operations, address personnel issues, and respond to team concerns.
• Focus on strategic management of personnel, patient care, and resources while upholding regulatory policies.
• Develop and maintain training for medical staff on cultural competency, trauma-informed care, and de-escalation.
• Ensure EMR and billing documentation are accurate and compliant with ethical and legal standards.
• Provide ongoing medical direction to Med-Tech and Nursing staff through coaching and mentoring.
• Attend seminars/workshops to stay compliant with evidence-based modalities.

Skills

Effective communication

Written communication

Problem solving under pressure

Planning and directing medical care

Team collaboration

Education

BSN or equivalent experience

Tools

Access

Word

EMR

Job description

Overview

Under the direction of the Director of Nursing, the nurse supervisor is responsible for creating work schedules, giving performance reviews, and developing work policies. Other duties include maintaining established ethical and legal standards for job performance, attending administrative personnel meetings, and developing new employee training. The work of a nurse supervisor is split between administrative duties and direct client care. The nurse supervisor works to strengthen SFRC's integrity by ensuring the medical policies, procedures, and systems are adhered to and in compliance with applicable State and Federal regulatory requirements.

Responsibilities

• Oversee medical operations in the different residential and detox programs and ensures high quality of client care; includes program development that focuses on the principles of recovery and resiliency, evidence-based and promising practices, and community/culturally defined standards.
• Oversee the operations and functioning of staff, deal with personnel issues, and address any concerns the team has.
• Focus on strategic management of personnel, patient care, and resources, while also upholding and supporting regulatory policies.
• Develop, research, and maintain training for medical staff on cultural competency, trauma-informed care, de-escalation, and other appropriate courses to assist in the care of the clients and team.
• Ensure that electronic medical records, including individual medical information and required billing documentation, are recorded and conducted in compliance with all ethical and legal standards.
• Provide ongoing, documented medical direction to the Med-Tech and Nursing staff through coaching, mentoring, and strength-based support.
• Attend seminars and workshops as necessary to ensure compliance and fidelity with new and existing evidence-based modalities and treatment approaches utilized by SFRC.
• Understand and maintain HIPAA and 42CFR Part 2 confidentiality standards relative to SFRC.
• Maintain confidentiality in accordance with State and Federal law, the counseling code of ethics, and SFRC policies and procedures.
• Additional duties as assigned

Special Skills

1. Effective oral and written communication skills with clients and staff.
2. Computer experience, knowledge of, or demonstrated ability to learn Access, Word, and electronic medical records.
3. Ability to solve unexpected problems as they arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organization.
4. Demonstrated ability to plan, organize, and direct medical care within the residential program assigned.
5. Ability to maintain effective working relationships with all levels within the organization and with external stakeholders.

Minimum Qualifications

1. BSN or equivalent experience preferred.
2. The ability to respectfully engage and develop a working alliance with the people we are serving is essential.
3. Ability to advocate and effectively communicate and problem solve under pressure in high-stress situations.
4. Familiarity with other community-based organizations and continuum of care.
5. Works well with diverse populations.
6. Must have and maintain a current, valid NM Driver’s License. Must also have and maintain a clean driving record, as well as auto insurance.
7. Must be able to pass a New Mexico criminal background check.