Nurse Supervisor

Neighborhood Health Center of WNY, Inc.; Buffalo (NY); On-site; USD 45,171; Full time

Benefits offered by this job

Medical insurance

Dental insurance

403(b) match

Generous paid time off

Job summary

Neighborhood Health Center of WNY, Inc. is seeking a Nurse Supervisor to provide leadership to nursing staff and ensure excellent patient care. Key responsibilities include overseeing LPN desk nurses, collaboration in recruitment and training, and addressing patient complaints effectively.

The ideal candidate will have a minimum of five years nursing experience and hold a current NYS LPN license. The role offers competitive compensation and a range of benefits aimed at promoting employee wellbeing.

Qualifications

• Five years of nursing experience minimum.
• Exceptional attention to detail and follow-through.
• Self-starter with proactive initiative.

Responsibilities

• Leads LPN desk nurses and MA support team.
• Maintains cooperation among healthcare team.
• Supports patients in clinical issues and complaints.

Skills

Attention to detail

Organizational skills

Influencing skills

Solutions-driven

Teamwork

Project management

Education

Graduated from an accredited nursing school

Current NYS LPN license

Current CPR certification

Job description

About The Role

As a Nurse Supervisor at Neighborhood, you’ll use your training, organizational skills, attention to detail, and influencing skills as you perform nursing tasks and help ensure an excellent patient experience.

• Provides direct leadership to the LPN desk nurses and MA support team including daily oversight, onboarding of new employees, and department scheduling
• Maintains a cooperative relationship among the health care team by communicating information, responding to requests, building rapport and participating in team problem‑solving methods
• Collaborates and successfully carries out, with the other nursing supervisors, recruitment, scheduling, training, development, coaching, performance appraisals, and, when necessary, progressive discipline of nursing staff to allow for a cohesive nursing team
• Develops, maintains and holds nursing department staff accountable to training protocols for all positions within the nursing department
• Maintains nursing job results by coaching, counseling and disciplining employees; plans, monitors, and appraises job results
• Intercedes to support patients in clinical issues and complaints as soon as possible; assists in de‑escalating, documenting, and supporting resolution
• Functions as a Licensed Practical Nurse in direct patient care

Location: You will be primarily based at our Mattina location, 300 Niagara St. and Bridgeview location, 1050 Niagara St. in Buffalo, and will travel to other Neighborhood sites in Western New York as needed.

What It’s Like To Work At Neighborhood

The top three words employees say describe our work environment are teamwork, supportive, kind. These come from an anonymous survey for the Buffalo Business First Best Places to Work competition, where Neighborhood earned finalist distinction for four consecutive years. We are a group of flexible and kind individuals who are open to each other's ideas and see opportunities to innovate and find solutions when challenges arise.

Education And Skills Needed

• Graduated from an accredited nursing school
• Five years of nursing experience, minimum
• Must possess a current NYS LPN license
• Must have current CPR certification
• Exceptional attention to detail and follow‑through
• Superb organizational skills
• Strong influencing skills
• Self‑starter with the ability to work proactively and take initiative
• Solutions‑driven with a systems orientation
• Highly responsive, timely, accurate and thorough in follow‑up and follow‑through
• Highly flexible, positive and results‑oriented attitude
• Excellent in managing shifting priorities and timelines
• Outstanding project and time‑management skills
• Kindness: you treat each person with respect and compassion, valuing each person’s story
• Resiliency: you see opportunities to innovate and find solutions when challenges arise
• Teamwork: you are open to others’ unique perspectives, and will collaborate to meet shared goals

What We Offer

Compensation: $32.79 an hour based on a full‑time, 40‑hour work week

Benefits: You’ll have options for medical, dental, life, and supplemental insurance. We also offer a 403(b) match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays.

About Neighborhood

Neighborhood Health Center is the largest and longest‑serving Federally Qualified Health Center in Western New York, and is the highest‑ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person’s ability to pay. Services include internal/family medicine, pediatrics, OB‑GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We’re working toward a Western New York where all enjoy their highest level of health and wellbeing.

Neighborhood Health Center is an equal opportunity employer.