Nurse Operations Leader - Care Continuum

Kaiser Permanente; Duluth (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Kaiser Permanente in Duluth, GA is seeking an experienced nursing operations leader to implement best practice models and patient care delivery systems across locations. The role focuses on improving patient care, monitoring resources, and ensuring safety and regulatory standards are met.

The position requires a BSN with at least three years in health care operations and a minimum of two years in a leadership role, plus GA RN licensure and BLS.

Qualifications

• BSN degree and 3+ years in health care operations or a related field.
• Minimum 2 years in a leadership role.
• Minimum 2 years in customer or member/patient service.
• Registered Nurse license (Georgia) required at hire.
• Basic Life Support required at hire.

Responsibilities

• Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
• Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed.
• Manages continuum of care / care at home operations to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; using and providing feedback on standard reports and identifying needed ad hoc reporting to meet specific client needs related to workflow and performance targets.
• Ensures standardized care delivery by: developing strategic partnerships with physicians and subject matter experts and managing complex work streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans.
• Manages improvements to operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency.

Skills

Ambiguity Management

Attention to Detail

Communication

Leadership

Decision Making

Strategic Thinking

Team Building

Cross-Functional Collaboration

Education

BSN

Tools

Microsoft Office

Job description

Kaiser Permanente in Duluth, GA is seeking an experienced nursing operations leader to implement best practice models and patient care delivery systems across locations. The role focuses on improving patient care, monitoring resources, and ensuring safety and regulatory standards are met.

The position requires a BSN with at least three years in health care operations and a minimum of two years in a leadership role, plus GA RN licensure and BLS.