Nurse Operations Coordinator – Day Shift

SmartRecruiters, Inc.; Chicago (IL); On-site; USD 53,000 - 85,000; Full time

Job summary

Northwestern Medicine is seeking an Operations Coordinator, Nurse, to oversee daily nursing and administrative operations at a Bronzeville practice. You will supervise clinical staff, coordinate provider schedules, and ensure service excellence while managing budgets and cash flow.

The role requires a registered nurse license, CPR, and 3+ years in medical settings, with strong knowledge of insurance plans and medical software. This full-time daytime position supports patient care and operations.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum of three years work experience in a medical or related business.
• Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, Medicaid.
• Solid understanding of patient flow in a medical office.
• Working knowledge of medical software, Word and Excel.
• Experience managing daily cash activity and reconciling income reports with daily payments.
• Current License as Registered Professional Nurse in state employed in.
• CPR

Responsibilities

• Supervise and direct the office’s front-line clinical and clerical staff for different departments including Oncology, Women's Health, Neurology, Dermotology.
• Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
• Oversee and direct day to day office operations within budget guidelines.
• Assist with managing providers’ schedules with templates and optimize patient care hours to enhance productivity.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity.
• Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits.
• Ensure that service excellence is delivered and perform service recovery whenever necessary.
• Manage office and medical surgical supplies within budget

Skills

Cash handling

Medical software

MS Word / Excel

Insurance comprehension

RN scope & processes

Education

Bachelor's degree or equivalent

Registered Nurse license (RN)

CPR certification

Tools

MS Word

MS Excel

Electronic Health Records

Job description

Northwestern Medicine is seeking an Operations Coordinator, Nurse, to oversee daily nursing and administrative operations at a Bronzeville practice. You will supervise clinical staff, coordinate provider schedules, and ensure service excellence while managing budgets and cash flow.

The role requires a registered nurse license, CPR, and 3+ years in medical settings, with strong knowledge of insurance plans and medical software. This full-time daytime position supports patient care and operations.