Nurse Navigator - UH Care Management - University Hospital

USA Health Systems; Mobile (AL); On-site; USD 60,000 - 88,000; Part time

Job summary

USA Health Systems in Mobile, AL seeks an experienced nurse to coordinate patient access and discharge planning across the health system. The role requires collaboration with physicians, nurses, and administrators to ensure seamless transitions of care and timely scheduling of tests and follow-ups.

Responsibilities include evaluating educational needs, using clinical information systems, improving patient experience, and meeting infection control standards.

Qualifications

• Graduation from an accredited nursing or practical nursing program.
• Alabama minimum standards met and 3 years related experience required.
• Master's degree may substitute for 1 year of experience.
• Current Alabama RN or LPN license or Multi-State RN License (NLC) on hire.

Responsibilities

• Coordinate care with referring clinicians and patients to improve access and communication.
• Assess educational needs with nursing and medical staff and evaluate program effectiveness.
• Access clinical information systems to verify patient demographics and data.
• Document issues in transitions of care and round on patients as appropriate.
• Provide individualized support, education, and information to ensure seamless care.
• Facilitate scheduling with schedulers for new and follow-up appointments and testing.
• Identify and implement new strategies to increase service utilization.
• Review patient lists to identify who could benefit from intervention and track outcomes.
• Complete all department, education and hospital requirements; adhere to Infection Control standards.
• Maintain regular attendance and schedule as defined, including overtime as required.

Skills

Initiative

Resourcefulness

Communication

Organization

Problem-solving

Education

Alabama RN or LPN licensure

Current Multi-State RN License (NLC)

Job description

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

• Coordinates care with referring clinicians and referral patients to simplify access and enhance communication and the patient/family experience at USA Health.
• Assesses educational needs in collaboration with all levels of nursing and medical personnel and evaluates the effectiveness and efficiency of educational programs, utilizing a systematic approach.
• Accesses to multiple network clinical information systems to gather and verify patient demographic and clinical information.
• Assists in identifying and documenting issues related to transitions of care and will round on patients as appropriate while monitoring their healthcare experience to ensure all expectations are being met.
• Provides individualized support, education and information, helping to make care seamless, continuous and comprehensive.
• Facilitates patient scheduling functions: communicates with schedulers and coordinators regarding scheduling appointments, both new and follow up, and testing.
• Identifies, designs, and implements new strategies that will increase service utilization.
• Reviews patient case lists generated by technology-enabled data triggers to identify patients that could benefit from intervention, while tracking outcomes of referrals and treatments and maintaining detailed records that measure effectiveness of the program.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

• Graduation from an accredited school of nursing or practical nursing meeting the minimum standards set by the state of Alabama and 3 years of related experience Required
• Master's Degree will substitute for 1 year of the required experience Preferred
• Current Alabama RN or LPN license or current Multi-State RN License in accordance with the Nurse Licensure Compact (NLC) for Alabama Upon Hire Required
• Comparable combination of education and experience may substitute for the above requirements.

Knowledge, Skills, and Abilities

• Must demonstrate initiative, resourcefulness, communication, organization, and problem-solving skills Must demonstrate initiative, resourcefulness, communication, organization, and problem-solving skills
• Discharge Planning Discharge Planning
• Coordinates the development, implementation, and operation of Access Services across the health system. Coordinates the development, implementation, and operation of Access Services across the health system.