Nurse Manager Intake

Park Royal Hospital; Fort Myers (FL); On-site; USD 85,000 - 100,000; Full time

Job summary

Park Royal Behavioral Health seeks a Nurse Manager Intake RN to oversee the admissions process and support revenue-generating strategies. The role focuses on the evening shift from 3:00 PM to 11:00 PM, driving efficient patient intake and overall admissions operations.

Requirements include an RN license and at least two years in a healthcare admissions role. The position emphasizes leadership, quality assurance, and coordination with referral sources to ensure smooth patient flow.

Qualifications

• RN license is required.
• Two or more years’ experience in a healthcare admissions role is preferred.

Responsibilities

• Provide leadership to the Admissions Department and cultivate the function as an integrated team.
• Implement the strategic plan of business development and marketing for admissions.
• Lead quality management related to crisis triage, evaluation, intake, and admission.
• Assign evaluations, intakes, or admissions based on requests and census.
• Conduct QA/QI programs for crisis triage, evaluation, intake, and admissions.
• Train and supervise staff; provide orientation and continuing education.

Skills

Leadership

Crisis management

Staff supervision

Clinical assessment

Communication

Education

RN license required

Job description

Park Royal Behavioral Health is seeking a Nurse Manager Intake RN to support and drive the facility’s admissions process while helping implement revenue-generating strategies. This role is focused on the second (evening) shift from 3:00 PM to 11:00 PM and plays a key part in ensuring efficient patient intake and overall admissions operations.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• RN license is required.
• Two or more years’ experience in a healthcare admissions role is preferred.

ESSENTIAL FUNCTIONS:

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication functions and generate recommendations for organizational leadership.
• Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure that the department is up to date on and compliant with new laws and regulations.
• Train and supervise staff.
• For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
• Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner.
• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• RN license is required.
• Two or more years’ experience in a healthcare admissions role is preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• May require licensure by the state for this position.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT