Assistant Director of Admissions

Acadia Healthcare; Battle Creek (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Acadia Healthcare, Bronson Behavioral Health in Battle Creek, seeks an Assistant Admissions Director to oversee admissions, guide intake and assessment, and lead a high-performing team. The role emphasizes patient access, regulatory compliance, and exceptional customer service within a collaborative environment.

The ideal candidate has leadership experience in behavioral health admissions, staff supervision, and strong relations with referral sources to facilitate timely care.

Qualifications

• Bachelor’s degree in a social services field is required.
• Master’s degree in a social services field or RN preferred.
• Two or more years’ experience in a healthcare admissions role is preferred.

Responsibilities

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Oversee intake, assessment, and admission services while ensuring patient access to care.
• Ensure compliance with EMTALA and applicable regulatory requirements.
• Train and supervise staff and act as a clinical liaison with referral sources.
• Plan and manage shift coverage, admissions prioritization, and quality improvement.

Skills

Leadership

Staff supervision

Relationship building

Customer service

Regulatory compliance

Education

Bachelor’s degree in a social services field

Master’s degree in a social services field or RN

Job description

Overview

Assistant Admissions Director - Bronson Behavioral Health

Shift: 3:00pm to 11:00pm

We're seeking a compassionate and results-drivenAssistant Director of Admissions to oversee our admissions team and ensure exceptional patient access to care. In this leadership role, you'll guide intake, assessment, and admission services while fostering a collaborative team environment, maintaining regulatory compliance, and delivering outstanding customer service. The ideal candidate is a strong clinical leader with experience in behavioral health admissions, staff supervision, and building relationships with referral sources to help individuals receive the care they need.

Responsibilities

ESSENTIAL FUNCTIONS:

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication functions and generate recommendations for organizational leadership.
• Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure that the department is up to date on and compliant with new laws and regulations.
• Train and supervise staff.
• For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
• Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner.
• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree in a social services field is required.
• Master’s degree in a social services field or RN preferred.
• Two or more years’ experience in a healthcare admissions role is preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• May require licensure by the state for this position.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.

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