Job Overview:
This position has 24-hour accountability for their area of responsibility. This accountability encompasses: patient care outcomes, service excellence, human resource issues, fiscal management, quality improvement compliance, and communication. Emphasis should be placed on creating a positive environment that fosters professional growth and retention. This environment is supported by this position acting as a role model and as a mentor and coach to the staff.
Job Requirements:
- Bachelor's Degree in Nursing
- Certification within specialty area within two years of assuming position
- Basic Life Support for Healthcare Providers (BLS)
- Registered Nurse
- Membership in related professional organization preferred
- 2-3 years experience Progressive Leadership in Nursing in a related field
- 2-3 years experience Clinical in Nursing
Job Responsibilities:- Quality and Patient Safety: Identifies key indicators and implements performance improvement measures related to quality, safety, other outcomes of nursing practice, and customer needs and expectations. Evaluates internal and external customer satisfaction.
- Retention Risk Assessment: Actively solicits staff for concerns and potential retention problems. Works to assist in retention of new employees, especially new graduate nurses. Demonstrates availability, approachability and high visibility.
- Staff Recruitment and Selection: Assesses departmental staffing needs to determine recruitment priorities. Partners with HR in recruiting for the organization. Networks internally and externally to enhance candidate pool.
- Customizing Staff Development: Identifies staff educational needs and facilitates opportunities for staff development in collaboration with nurse educators. Monitors staff performance and compliance with policies and procedures to identify and address.
- Enhancing Unit Communication: Solicits interactive, varied communication to provide staff the opportunity to give feedback or make suggestions for unit or organizational-level initiatives. Develops effective and collegial relationships with key physicians.
- Unit Leadership: Collaborate with staff to develop, and reach performance goals supporting strategic nursing and unit-specific goals and activities. Develops leaders among staff, especially the Shared Leadership Committee. Fosters mutual respect and true collaboration.
Other Job-Related Information:Direct Report FTEs= 60-99
Indirect Report FTEs= 60-99
This position has responsibility for one department with 60 or more FTEs or has responsibility for 2 or more distinct departments with 40 or more total FTEs.
Working Conditions:- Climbing - Rarely
- Concentrating - Consistently
- Continuous Learning - Consistently
- Hearing: Conversation - Consistently
- Hearing: Other Sounds - Frequently
- Interpersonal Communication - Consistently
- Kneeling - Rarely
- Lifting < 10 Lbs - Consistently
- Lifting 50+ Lbs. - Rarely
- Lifting < 50 Lbs. - Occasionally
- Pulling - Rarely
- Pushing - Rarely
- Reaching - Rarely
- Reading - Consistently
- Sitting - Consistently
- Standing - Rarely
- Stooping - Rarely
- Talking - Consistently
- Thinking/Reasoning - Consistently
- Use of Hands - Frequently
- Color Vision - Occasionally
- Visual Acuity: Far - Frequently
- Visual Acuity: Near - Consistently
- Walking - Frequently
Leadership Performance Standards:TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:
- Achievement of Annual Pillar Goals: 1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance
Leadership Competencies:- TriHealth Way of Leading
- TriHealth Way of Serving
- Transformation Change
- Drive for Results
- Build Organizational Talent
Leadership Tactics:- Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
- Regularly Round on Team Members, using questions from the rounding log.
- Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
- Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
- Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.