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City of Hope is seeking a Nurse Manager for ICU and IMCU to provide 24/7 leadership and clinical oversight. The role partners with physicians and interdisciplinary teams to deliver high‑quality, patient‑centered oncology care across IMCU and ICU settings.
The position emphasizes staffing management, workflow development, regulatory compliance, and ongoing performance improvement to enhance patient outcomes and satisfaction.
About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life‑threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute‑designated comprehensive cancer center that is ranked among the top in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.
Responsibilities include 24-hour accountability, direct supervision of licensed and unlicensed staff and direct interaction with patients, their caregivers and families as it pertains to their experiences in dealing with unit staff. Coordinates with other disciplines in the daily management of inpatient departments. Assists in developing philosophy, goals and objectives for the unit that meet clinical and regulatory requirements.
The successful candidate: Provide 24/7 leadership and operational oversight for assigned patient care units to include IMCU and ICU. Partner with physicians, nursing staff, and interdisciplinary teams to ensure safe, comprehensive, patient‑centered oncology care. Develop and implement strategies, workflows, and standards to improve quality, efficiency, staff performance, and patient satisfaction. Manage staffing, scheduling, assignments, coverage, and resources based on patient volume and clinical needs. Serve as a clinical resource and oncology nursing expert for staff, patients, caregivers, and interdisciplinary teams. Ensure compliance with regulatory requirements and Oncology Nursing Society standards of practice. Lead quality and performance improvement initiatives, including unit goals, strategic plans, KPIs, and patient satisfaction measures. Monitor patient care outcomes, address care concerns and variances, and collaborate with Patient Relations and appropriate leadership. Provide direct patient care when needed and advocate for safe, competent, high‑quality nursing care. Support budget management and cost‑effective delivery of care while maintaining quality standards. Supervise unit personnel, including hiring, training, coaching, performance management, counseling, and disciplinary actions. Promote staff development through continuing education, leadership training, and clinical education. Represent staff and departmental needs to administration while fostering a collaborative and supportive work environment. Demonstrate flexibility and leadership in responding to changing patient volumes, staffing needs, and operational priorities.
City of Hope is an equal opportunity employer.
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. This position is eligible for an annual incentive bonus.
Each of us at City of Hope believes in and is dedicated to turning hope into reality. Every researcher, nurse, doctor, administrative professional or IT specialist brings his or her unique creativity and talent to the fight against cancer, diabetes and other life‑threatening illnesses. Whether your interest is in the clinical, business, science or support service area, at City of Hope you will collaborate with the best and brightest colleagues, be challenged by engaging tasks and impact the lives of many people.