Nurse Manager, Contingent Staffing & Workforce Ops

Baystate Health; Springfield (MA); On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition assistance

Leadership development

Regional opportunities across western‑

Retirement plan with employer match

Paid time off

Job summary

Baystate Health seeks a Nurse Manager for Contingent Staffing to oversee the contingent and per diem workforce across the health system, reporting to the VP of Clinical Business Operations. You will manage contract labor, coordinate with unit leaders, and implement staffing strategies to ensure safe, high-quality patient care.

The role emphasizes data-driven staffing, collaboration with agencies, staff development, and cost-effective coverage.

Qualifications

• 2 years leadership experience required.
• RN license to practice in Massachusetts required.
• BSN degree required; MSN preferred.
• Ability to communicate effectively with large and diverse populations.
• Strong organizational abilities.
• Proficiency in handling complex work assignments.
• Strong computer skills.

Responsibilities

• Oversee the contingent and per diem clinical workforce, Flex Team members, and contract labor, ensuring individuals meet role qualifications.
• Collaborate with inpatient nursing unit leaders, resource staff, core staff, and department managers to support cost-effective staffing outcomes and optimal coverage.
• Serve as the primary liaison with personnel agencies, assess staffing requirements, initiate placement requests, review candidate portfolios, and oversee preparatory steps before patient care assignments begin.
• Maintain data systems and statistical databases, evaluate current and proposed staffing models, and provide recommendations to the VP of Clinical Business Operations.
• Identify and resolve system challenges affecting departmental objectives and manage change with support for personnel.
• Coach, mentor, and role model for staff while supporting professional growth, ongoing learning, clinical skills, and constructive feedback.
• Analyze staffing patterns and department utilization of resources to develop goals and initiatives that support positive outcomes.
• Ensure resource staff teams deliver high-quality patient care and collaborate to develop clinical processes that support quality and safety goals.

Skills

Leadership experience

RN license MA

Communication

Organizational skills

Direction setting

Computer skills

Education

BSN (required)

MSN (preferred)

Job description

Baystate Health seeks a Nurse Manager for Contingent Staffing to oversee the contingent and per diem workforce across the health system, reporting to the VP of Clinical Business Operations. You will manage contract labor, coordinate with unit leaders, and implement staffing strategies to ensure safe, high-quality patient care.

The role emphasizes data-driven staffing, collaboration with agencies, staff development, and cost-effective coverage.