Nurse Manager, Community Crisis Services

Baltimore Crisis Response, INC; Baltimore (MD); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Baltimore Crisis Response, Inc. (BCRI) is seeking a Nurse Manager to oversee nursing operations within our Community-Based Crisis Services Program at the Main Campus in Baltimore, MD.

You will guide clinical practice, supervise nursing staff, and ensure compassionate, high-quality care for individuals in crisis. This full-time, day-shift role with occasional evenings and weekends requires collaboration with the Medical and Clinical Directors and a commitment to data-driven program improvements

Qualifications

• BSN required and active RN license in Maryland.
• Minimum 5 years nursing experience, including at least 2 years in leadership within mental health/crisis care.
• Strong clinical judgment and ability to make timely decisions in crisis situations.

Responsibilities

• Provide clinical oversight and mentorship to nursing staff and interdisciplinary teams.
• Oversee crisis services operations including intake, assessment, care planning, stabilization, and discharge.
• Deliver direct nursing care during critical incidents when needed.
• Lead quality improvement initiatives to ensure adherence to clinical protocols and safety standards.
• Ensure compliance with local, state, and federal patient care regulations and privacy requirements.
• Collaborate with Mobile Crisis Teams and community partners to strengthen crisis care delivery.
• Collect, analyze, and report on KPIs related to patient outcomes and program efficiency.
• Participate in emergency preparedness and readiness activities.

Skills

Clinical leadership

Nursing expertise

Crisis management

Regulatory/compliance awareness

Team supervision

Education

BSN

RN license Maryland

Master’s degree (preferred)

Job description

Baltimore Crisis Response, Inc. (BCRI) is seeking a Nurse Manager to oversee nursing operations within our Community-Based Crisis Services Program at the Main Campus in Baltimore, MD.

You will guide clinical practice, supervise nursing staff, and ensure compassionate, high-quality care for individuals in crisis. This full-time, day-shift role with occasional evenings and weekends requires collaboration with the Medical and Clinical Directors and a commitment to data-driven program improvements