Nurse Manager Care Coordination

B.E. Smith; Bend (OR); On-site; USD 120,000 - 180,000; Full time

Job summary

The St. Charles Health System in Bend, Oregon seeks a Nurse Manager, Care Coordination to provide systemwide leadership for Care Coordination across four hospital campuses.

The role includes oversight of RN Case Managers and Case Management Liaisons, with travel to northern campuses to maintain a visible leadership presence.

Qualifications

• BSN required.
• Active OR RN license required, or ability to obtain OR RN licensure.
• Certification in Case Management preferred (ACMA).

Responsibilities

• Provide systemwide leadership for Care Coordination across four hospital campuses.
• Oversee RN Case Managers and Case Management Liaisons.
• Travel to system campuses to maintain visible leadership and presence.

Skills

Nurse leadership

Care coordination

Change management

Education

BSN

Master’s degree in Nursing or related field

Tools

RN licensure in OR

ACMA certification (preferred)

Job description

Lead Care Coordination transformation and advance patient flow across St. Charles Health System in beautiful Bend, Oregon!

The Position

• The Nurse Manager, Care Coordination will provide systemwide leadership for Care Coordination across St. Charles Health System, with oversight of RN Case Managers and Case Management Liaisons supporting four hospital campuses.
• Reporting to the Director of Care Coordination and Patient Flow, this leader will be primarily based at St. Charles Bend and will travel to the system's northern campuses to maintain a visible leadership presence.
• Key priorities include optimizing Care Coordination operations to improve patient flow, length of stay, and discharge planning while strengthening team performance and staffing. This leader will leverage data and benchmarking to identify opportunities for improvement, develop and support the Case Management team, and partner closely with clinical and operational leaders to drive sustainable change and increase organizational capacity.
• The ideal candidate will be an engaging, collaborative leader who excels at building trust, developing teams, and navigating change. This individual will be a strategic thinker and strong communicator who is comfortable challenging the status quo, asking thoughtful questions, and creating accountability while maintaining strong relationships. Experience leading in a unionized environment is preferred.

Requirements

• BSN required; Master’s degree in Nursing, Management, or a related field required.
• Active OR RN license required, or ability to obtain OR RN licensure.
• Accredited Case Manager (ACM) certification through ACMA preferred.
• A minimum of five years of clinical nursing experience required, coupled with at least one year of leadership experience.
• Three or more years of leadership experience within Utilization Review, Case Management, or Care Coordination in an acute care setting is highly preferred.

The Organization

• St. Charles Health System is a private, nonprofit health system headquartered in Bend, Oregon, and the largest provider of medical care in Central Oregon. The system includes four hospitals and more than 40 outpatient clinics serving communities throughout Central and Eastern Oregon.
• Founded in 2001 following the merger of St. Charles Medical Center in Bend and Central Oregon District Hospital in Redmond, St. Charles today owns and operates medical centers in Bend, Redmond, Prineville and Madras.
• As Central Oregon's largest employer, St. Charles employs more than 5,600 caregivers. More than 1,050 active medical staff members, including 482 employed by St. Charles, support the delivery of a broad range of health care services across the region.
• St. Charles Bend serves as a regional referral center and is Oregon's only Level II Trauma Center east of the Cascades. St. Charles Redmond, Prineville and Madras are designated Level IV Trauma Centers, with Prineville and Madras also serving as Critical Access Hospitals.
• St. Charles is committed to its vision of "Creating America's healthiest community, together," partnering with communities throughout the region to improve health and provide high-quality, compassionate care.

The Community

• Located along the eastern edge of Oregon's Cascade Range, Bend offers a unique combination of natural beauty, year-round outdoor recreation, and a vibrant, growing community surrounded by the Deschutes River, Cascade Mountains, and Central Oregon's high-desert landscape.
• Outdoor recreation is central to the Bend lifestyle, with extensive opportunities for hiking, mountain biking, skiing and snowboarding, rock climbing, kayaking, paddleboarding, fishing, and other activities throughout Central Oregon. Nearby Mount Bachelor provides convenient access to premier winter recreation.
• The Deschutes River runs through the heart of Bend and provides opportunities for recreation alongside scenic parks, trails, restaurants, and gathering spaces throughout the community.
• Beyond the outdoors, Bend offers a thriving culinary, craft beverage, arts, and cultural scene. The region's well‑known Bend Ale Trail features more than 30 tasting rooms across Central Oregon, while local galleries, live music, festivals, and cultural events contribute to the area's distinctive character.
• With its combination of mountain‑town character, natural beauty, recreational opportunities, and growing cultural amenities, Bend offers an exceptional quality of life in one of the Pacific Northwest's most distinctive communities.