Nurse Manager

Western North Carolina Community Health Services; North Carolina; On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health plans

Paid holidays

PTO

Job summary

Western North Carolina Community Health Services seeks an experienced Nurse Manager to lead our nursing team across Asheville, Candler, and Marion. The role balances hands-on patient care (about 15–20%) with extensive operations management (75–80%), translating priorities into clear staff expectations.

The successful candidate will mentor staff, drive workflow improvements, and use data to improve productivity, quality, and patient care, while ensuring compliance with RN licensure and hospital

Qualifications

• Proven leadership of a nursing team in ambulatory or community health settings.
• Experience with performance management and coaching for staff.
• Ability to analyze workflows and drive process improvements.

Responsibilities

• Provide strong, visible leadership to the nursing team with clear priorities and accountability.
• Evaluate nursing workflows and staffing to improve efficiency and responsiveness.
• Strengthen support for providers by optimizing how nursing work is organized.
• Coach and develop employees with meaningful feedback and targeted growth.
• Develop and monitor performance metrics tied to quality, productivity and outcomes.
• Use data to drive decisions and improvements across nursing operations.
• Identify opportunities to redesign work and delegate tasks appropriately.
• Lead change efforts, communicating rationale and ensuring measurable results.

Skills

Leadership

Performance management

Operational improvement

Clear expectations

Data-driven decisions

Performance metrics

Resource management

Education

Bachelor’s degree in nursing

Job description

NURSE MANAGER

Are you passionate about helping the underserved while mentoring a high-performing clinical support team?
Western North Carolina Community Health Services (WNCCHS) provides patient centered, team-based primary care to residents of Western North Carolina. We are seeking an experienced, forward-thinking Nurse Manager who will provide strong leadership to our nursing team while continuously improving how nursing resources support patient care, providers, and the goals of our community health centers.
The Nurse Manager will lead, mentor and coach nursing staff at all three of our locations in Asheville, Candler, and Marion and be based at our Minnie Jones Health Center at 257 Biltmore Ave, Asheville, NC 28801 . We are looking for a leader who is naturally curious about how work gets done and how it could be done better. This individual should be able to recognize both high performance and underperformance, ask difficult questions when necessary, and translate organizational priorities into clear expectations for staff.
The Nurse Manager schedule will be approximately 15-20% direct patient care and the remaining 75-80% operations management. The leader will be able to look beyond the work that needs to be accomplished today and evaluate how the nursing team can work more effectively tomorrow. They will be comfortable setting expectations, assessing individual and team performance, identifying opportunities for improvement, and holding staff accountable for results.

QUALIFICATIONS/SKILLS:

• Demonstrated leadership skills with a nursing team
• Performance management and employee development
• Operational and workflow improvement
• Ability to establish clear expectations and accountability
• Data-driven decision-making
• Development and monitoring of performance metrics
• Workforce productivity and resource management

REQUIREMENTS:

• Experience- Three years of nursing and 2 years’ supervisory experience in an ambulatory setting
• Education- Bachelor’s degree in nursing
• Licensure/certification- Registered Nurse (RN) licensure in the state of North Carolina, BLS for the Healthcare Provider certification

RESPONSIBILITIES

• Provide strong, visible leadership to the nursing team by establishing clear expectations, priorities, accountability, and consistent standards of performance.
• Evaluate nursing workflows and staffing practices to identify opportunities to improve efficiency, productivity, responsiveness, and use of nursing resources.
• Strengthen nursing support for providers by evaluating how nursing work is organized, identifying gaps or delays, and developing processes that allow nurses to respond effectively to provider and patient-care needs.
• Actively manage employee performance, recognizing strengths while also identifying areas where individual nurses need additional coaching, development, or greater accountability.
• Develop employees through meaningful feedback and coaching
• Establish and monitor meaningful performance metrics for the nursing team, using data to evaluate productivity, responsiveness, quality, workload, and effectiveness.
• Use data to drive decisions and improvement
• Identify opportunities to redesign work, eliminate unnecessary steps, clarify responsibilities, improve delegation, and ensure that nurses are working at the appropriate level of their training and licensure.
• Lead change effectively, communicating the rationale for changes, engaging staff in solutions, and following through to ensure that improvements produce measurable results.

WORK/ BENEFITS:

• Competitive health plans for employees and dependents including Medical, Dental, Vision, and Telehealth
• Up to Eleven (11) Paid Holidays and Two (2) Floating Holidays
• Accrued PTO based on a 40-hour work week (total of 156 hrs. 1st year)
• No weekends, or holiday work required

FINANCIAL WELL-BEING BENEFITS:

• 403b Retirement Savings with Match
• Employer Paid Life Insurance
• HRSA and Public Non-Profit Student Loan Forgiveness

CAREER GROWTH BENEFITS:

• Monthly Staff Meetings and Training
• Continued Medical Education (CME) & Continuing Education (CEU)

Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Salary range $85,000 to $95,000, based on education and experience.