Nurse Leader & Clinical Operations Manager

Kaiser Permanente

Northern (KY)

Hybrid

USD 90,000 - 130,000

Full time

14 days+

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Job summary

Kaiser Permanente in the United States seeks a Nursing Leader to oversee care delivery across multiple units, ensuring best-practice models and safe, high-quality patient care. You will collaborate with physicians and health care teams to meet performance targets and regulatory standards, while guiding staff development and resource use in a 24/7 setting.

The role emphasizes implementing clinical standards, mentoring staff, and ensuring readiness for emergencies.

Qualifications

Minimum three (3) years of experience in patient care delivery.
Bachelor's degree in Nursing (BSN) AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field.
Minimum two (2) years of experience in a leadership role with or without direct reports.
Basic Life Support required at hire
Registered Nurse License (Oregon) required at hire

Responsibilities

Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.
Manages hospital administrative functions to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; reviewing ad hoc reporting to meet specific client needs related to workflow and performance targets; overseeing data collection, reviewing data, and translating reports into short-term operational initiatives; managing cross-functional activities including workplace and patient safety, human resources (e.g., recruitment, selection, promoting active recruitment, performance feedback), labor relations, training and development, and quality/risk management issues; leading survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and developing procedures for preparing audit documentation, information, and reports; and assisting in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: managing complex work streams and implementing strategic initiatives with significant program impact; utilizing data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring daily operational activities involving direct and/or indirect patient care management; monitoring resources in hospital areas to ensure appropriate assignment and utilization; managing multidisciplinary hospital team(s) and holding team(s) accountable for performance; implementing emergency preparedness programs; ensuring others are up-to-date with the teams emergency preparedness plan, revising recovery plans as needed, ensuring and confirming staff are trained and understand expectations for during and after an emergency; leading project teams and/or initiatives, and monitoring implementation and delivery on objectives; and managing the del
Manages improvements to operations and technology processes by: managing the work of cross-functional teams including overseeing the development of goals and priorities, defining issues, and in some cases leading and implementing strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues; contributing to the development of and implementing strategic plans with the goal of achieving integrated services across the continuum of care; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives.
Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: monitoring and guiding the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; holding staff and direct reports accountable for maintaining compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and implementing and supporting the design of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.