Nurse Case Manager, East

argenx SE; United States; Remote; USD 136,000 - 187,000; Full time

Benefits offered by this job

Comprehensive benefits package

Retirement savings plans

Health benefits

Job summary

argenx SE in the United States is seeking a Nurse Case Manager (NCM) to educate patients and caregivers about gMG and argenx products, coordinate therapy logistics, and assist with coverage and financial assistance programs. The NCM will collaborate across internal teams and travel regionally as needed to support patient programs.

The role requires an RN license, 5+ years of clinical experience, and 2+ years in case management with pharma/biotech exposure.

Qualifications

• RN license in good standing.
• Bachelor’s degree preferred.
• 5+ years of clinical experience in healthcare.
• 2-5+ years of case management
• 2+ years in pharmaceutical/biotech industry a must
• Reimbursement experience a plus
• Must live in geographically assigned territory
• Bilingual or multilingual a plus

Responsibilities

• Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx products.
• Communicate insurance coverage updates to the patient and/or caregiver.
• Review and educate on financial assistance programs.
• Coordinate logistical support for patient to receive therapy.
• Collaborate with Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams.
• Engage with patients and provider case coordinators for individualized support.
• Provide patient-focused education to empower patient advocacy.
• Develop relationships and manage multiple challenges for patients and caregivers.
• Ensure compliance with industry laws and argenx policies.
• Aligned regional travel will be required for patient education.

Skills

Communication

Teamwork

Adaptability

MS Office

Education

RN license

Bachelor’s degree

Tools

MS Office

Job description

Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. The Nurse Case Manager (NCM) is the single point of contact for patients and their caregivers. They are aligned regionally and are responsible for educating patients, caregivers and families affected by generalized Myasthenia Gravis (gMG) about the disease and argenx’s products and support services. The NCM may provide resources to help patients better manage their disease and coordinate their treatment. The NCM is responsible for participating in one-on-one communications with patients and their caregivers.

Roles and Responsibilities

• Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx products
• Communicate insurance coverage updates and findings to the patient and/or caregiver
• Review and educate the patients and/or caregivers on financial assistance programs that they may be eligible for.
• Coordinate logistical support for patient to receive therapy and manage their disease
• Collaborate with argenx Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to troubleshoot and resolve reimbursement-related issues
• Engage with patients and provider case coordinators to ensure appropriate support is being given on an individualized basis
• Provide patient-focused education to empower patients to advocate on their behalf
• Develop relationships and manage multiple and complex challenges that patient and caregivers are facing
• Ensure compliance with relevant industry laws and argenx’s policies
• Aligned regional travel will be required for patient education to support patient programs
• Must be an excellent communicator and problem-solver
• Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines

Skills and Competencies

• Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills – with demonstrated effectiveness to work cross-functional and independently
• Demonstrated ability to develop, follow and execute plans in an independent environment
• Demonstrated ability to effectively build positive relationships both internally & externally
• Demonstrated ability to be adaptable to changing work environments and responsibilities
• Must be able to thrive in team environment and willing to contribute at all levels with flexibility and a positive attitude
• Fully competent in MS Office (Word, Excel, PowerPoint)
• Flexibility to work weekends and evenings, as needed
• Participate in and complete required pharmacovigilance training
• Comply with all relevant industry laws and argenx’s policies
• Travel requirements less than 50% of the time

Education, Experience and Qualifications

• Current RN License in good standing
• Bachelor’s degree preferred
• 5+ years of clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech
• 2-5+ years of case management
• 2+ years of experience in pharmaceutical/biotech industry a must
• Reimbursement experience a plus
• Must live in geographically assigned territory
• Bilingual or multilingual a plus

For applicants in the United States: The annual base salary hiring range for this position is $136,000.00 - $187,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks.

This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.

At argenx, all applicants are welcomed in an inclusive environment.

They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics.

argenx is proud to be an equal opportunity employer.

Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data.

If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at [e-mail]. If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at [e-mail]. Only inquiries related to an accommodation request will receive a response.

argonx is a global immunology company dedicated to improving the lives of people suffering from severe autoimmune diseases. Through our rich pipeline of first-in-class therapies, led by VYVGART®, we are accelerating progress toward our bold 2030 vision: to reach 50,000 patients and transform the landscape of autoimmune treatment. Our innovation mission combines with meaningful work and endless opportunities for growth to create once-in-a-career experiences. argonauts work in locations around the globe including Belgium, Boston, Japan and Amsterdam. There's more to discover at argenx, where our passion inspires bold possibility.