Nurse Case Manager, Central

argenx SE

United States

Remote

USD 136,000 - 187,000

Full time

4 days ago
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Benefits offered by this job

Retirement savings plans
Health benefits
Comprehensive benefits package

Job summary

argenx SE is seeking a Nurse Case Manager to educate patients and caregivers about gMG and argenx products. You will coordinate insurance, financial assistance, and therapy logistics while partnering with cross-functional teams to resolve reimbursement issues.

Ideal candidates will have an active RN license, 5+ years of clinical healthcare experience, and 2+ years in case management in pharma/biotech settings. Remote role with Central time zone preference.

Qualifications

  • Current RN License in good standing.
  • Bachelor’s degree preferred.
  • 5+ years of clinical healthcare experience including hospital, home health, pharma/biotech.
  • 2-5+ years of case management experience.
  • 2+ years of pharmaceutical/biotech industry experience required.
  • Reimbursement experience is a plus.

Responsibilities

  • Provide direct educational training and support to patients and caregivers about gMG and argenx products.
  • Communicate insurance coverage updates to patients and/or caregivers.
  • Review and educate patients/caregivers on financial assistance programs they may be eligible for.
  • Coordinate logistical support for patients to receive therapy and manage their disease.
  • Collaborate with Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to resolve reimbursement issues.
  • Engage with patients and provider case coordinators to ensure individualized support.
  • Provide patient-focused education to empower patients to advocate for themselves.
  • Develop relationships and manage multiple challenges faced by patients and caregivers.
  • Ensure compliance with industry laws and argenx policies.
  • Regional travel may be required for patient education programs.

Skills

RN License
MS Office
Communication skills
Time management
Travel readiness
Team collaboration
Patient education

Education

Bachelor’s degree preferred
5+ years clinical healthcare experience
2-5+ years case management
2+ years pharma/biotech experience
Reimbursement knowledge a plus
Geographically assigned territory resident

Job description

Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.

The Nurse Case Manager (NCM) is the single point of contact for patients and their caregivers. They are aligned regionally and are responsible for educating patients, caregivers and families affected by generalized Myasthenia Gravis (gMG) about the disease and argenx’s products and support services. The NCM may provide resources to help patients better manage their disease and coordinate their treatment. The NCM is responsible for participating in one-on-one communications with patients and their caregivers. Candidates must live in the Central time zone.

Roles and Responsibilities:
  • Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx products
  • Communicate insurance coverage updates and findings to the patient and/or caregiver
  • Review and educate the patients and/or caregivers on financial assistance programs that they may be eligible for.
  • Coordinate logistical support for patient to receive therapy and manage their disease
  • Collaborate with argenx Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to troubleshoot and resolve reimbursement-related issues
  • Engage with patients and provider case coordinators to ensure appropriate support is being given on an individualized basis
  • Provide patient-focused education to empower patients to advocate on their behalf
  • Develop relationships and manage multiple and complex challenges that patient and caregivers are facing
  • Ensure compliance with relevant industry laws and argenx’s policies
  • Aligned regional travel will be required for patient education to support patient programs
  • Must be an excellent communicator and problem-solver
  • Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
Skills and Competencies:
  • Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills – with demonstrated effectiveness to work cross-functional and independently
  • Demonstrated ability to develop, follow and execute plans in an independent environment
  • Demonstrated ability to effectively build positive relationships both internally & externally
  • Demonstrated ability to be adaptable to changing work environments and responsibilities
  • Must be able to thrive in team environment and willing to contribute at all levels with flexibility and a positive attitude
  • Fully competent in MS Office (Word, Excel, PowerPoint)
  • Flexibility to work weekends and evenings, as needed
  • Participate in and complete required pharmacovigilance training
  • Comply with all relevant industry laws and argenx’s policies
  • Travel requirements less than 50% of the time
Education, Experience and Qualifications:
  • Current RN License in good standing
  • Bachelor’s degree preferred
  • 5+ years of clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech
  • 2-5+ years of case management
  • 2+ years of experience in pharmaceutical/biotech industry a must
  • Reimbursement experience a plus
  • Must live in geographically assigned territory
  • Bilingual or multilingual a plus

#LI-Remote

For applicants in the United States:

The annual base salary hiring range for this position is $136,000.00 - $187,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks.

This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.

At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics.

argenx is proud to be an equal opportunity employer.

Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at privacy@argenx.com. If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at hr.us@argenx.com. Only inquiries related to an accommodation request will receive a response.

argenx is a global immunology company dedicated to improving the lives of people suffering from severe autoimmune diseases. Through our rich pipeline of first-in-class therapies, led by VYVGART®, we are accelerating progress toward our bold 2030 vision: to reach 50,000 patients and transform the landscape of autoimmune treatment. Our innovation mission combines with meaningful work and endless opportunities for growth to create once-in-a-career experiences. argonauts work in locations around the globe including Belgium, Boston, Japan and Amsterdam. There's more to discover at argenx, where our passion inspires bold possibility.

argenx honors the terms of our written agreements with the recruiting and staffing agencies that we retain and contract with to assist us with talent searches and other recruiting needs. Accordingly, all resumes and referrals that recruiting and staffing agencies proactively share with argenx that (i) were not solicited or requested by argenx’s internal Talent Acquisition team and (ii) were sent in the absence of a valid, written agreement between argenx and the firm, recruiter, or agency, may be pursued by argenx and are ineligible for payment of referral or other fees.

We encourage you to be cautious of recruiting scams and fictitious communications that pretend to be from argenx employees. These scams are designed by fraudsters to get personal information (e.g., social security numbers, bank account information, dates of birth), money or payments from job seekers as part of a “recruiting” process. argenx does not request financial information or money from job seekers. Legitimate emails from argenx employees end in “@argenx.com.” Fraudsters disguise themselves by using similar email addresses (e.g., @argenxhr.com, @argenxcareer.com, etc.) or public domains (@gmail.com, @yahoo.com, etc.). They may use photographs and names of real argenx employees for their fake interviews. argenx does not recruit or post positions on RingCentral, Facebook, or Craig’s List. Our formal recruitment process includes interviews with members of argenx’s talent acquisition team and other interviewers that occur in person at our offices, or via Zoom or Teams video calls. Interview processes that involve a formal offer from argenx will include written employment documentation on official argenx letterhead. argenx takes prompt appropriate and responsive action to fraudulent recruiting efforts when we become aware of them.

If you believe you have been victimized by an employment application or a fraudulent recruiting scam, you can contact your local law enforcement authority for guidance or the FBI’s Internet Crimes Complaint Center at www.IC3.gov to file a complaint.

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