Nurse Case Manager, East

argenx; Indiana; Remote; USD 136,000 - 187,000; Full time

Job summary

arg enx is seeking a Nurse Case Manager (NCM) to serve as the single point of contact for patients and caregivers dealing with generalized Myasthenia Gravis (gMG). The NCM will educate patients about gMG, argenx products, and support services, coordinating care and resources in the Eastern time zone.

You will collaborate with cross-functional teams to resolve reimbursement issues, assist with insurance updates, and ensure compliant, patient-focused education and support.

Qualifications

• RN license in good standing required.
• Bachelor’s degree preferred.
• Clinical experience in healthcare settings.

Responsibilities

• Provide direct educational training and support to patients and caregivers about gMG and argenx products.
• Communicate insurance coverage updates to patients and/or caregivers.
• Review and educate patients on financial assistance programs.
• Coordinate logistical support for therapy and disease management.
• Collaborate with Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager to resolve issues.
• Engage with patients and provider coordinators to ensure appropriate support.
• Deliver patient-focused education to empower advocacy.
• Develop relationships and manage multiple, complex challenges.
• Ensure compliance with industry laws and argenx policies.
• Regional travel aligned with program needs (less than 50%).

Skills

RN license

Clinical experience

Case management

Pharmaceutical/biotech experience

Reimbursement knowledge

MS Office

Bilingual

Travel readiness

Education

RN licensure

Bachelor's degree

Tools

MS Office

Job description

Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.The Nurse Case Manager (NCM) is the single point of contact for patients and their caregivers. They are aligned regionally and are responsible for educating patients, caregivers and families affected by generalized Myasthenia Gravis (gMG) about the disease and argenx’s products and support services. The NCM may provide resources to help patients better manage their disease and coordinate their treatment. The NCM is responsible for participating in one-on-one communications with patients and their caregivers.Candidates must live in the Eastern time zone.Roles and Responsibilities:Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx productsCommunicate insurance coverage updates and findings to the patient and/or caregiverReview and educate the patients and/or caregivers on financial assistance programs that they may be eligible for. Coordinate logistical support for patient to receive therapy and manage their diseaseCollaborate with argenx Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to troubleshoot and resolve reimbursement-related issuesEngage with patients and provider case coordinators to ensure appropriate support is being given on an individualized basisProvide patient-focused education to empower patients to advocate on their behalfDevelop relationships and manage multiple and complex challenges that patient and caregivers are facingEnsure compliance with relevant industry laws and argenx’s policiesAligned regional travel will be required for patient education to support patient programsMust be an excellent communicator and problem-solverDemonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlinesSkills and Competencies:Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills – with demonstrated effectiveness to work cross-functional and independentlyDemonstrated ability to develop, follow and execute plans in an independent environmentDemonstrated ability to effectively build positive relationships both internally & externallyDemonstrated ability to be adaptable to changing work environments and responsibilitiesMust be able to thrive in team environment and willing to contribute at all levels with flexibility and a positive attitudeFully competent in MS Office (Word, Excel, PowerPoint)Flexibility to work weekends and evenings, as neededParticipate in and complete required pharmacovigilance trainingComply with all relevant industry laws and argenx’s policiesTravel requirements less than 50% of the timeEducation, Experience and Qualifications:Current RN License in good standingBachelor’s degree preferred5+ years of clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech2-5+ years of case management2+ years of experience in pharmaceutical/biotech industry a mustReimbursement experience a plusMust live in geographically assigned territoryBilingual or multilingual a plus#LI-RemoteFor applicants in the United States: The annual base salary hiring range for this position is $136,000.00 - $187,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks.This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at [e-mail] .If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at [e-mail] . Only inquiries related to an accommodation request will receive a response.