Nurse Case Management Supervisor: Clinical Ops Leader

Northeast Georgia Health System; Braselton (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Northeast Georgia Health System is seeking a Nurse Case Management Supervisor to oversee daily CM operations and interdisciplinary care teams. You will drive education, competency, and accountability for licensed staff and ensure adherence to population-specific guidelines and safety goals.

Responsibilities include KPI monitoring, policy development, staff onboarding, and collaboration with departments to optimize discharge planning and reimbursement within NGHS standards.

Qualifications

• GA licensed RN with an Associate degree is required.
• Prior management or supervisory experience preferred.
• Experience in Case Management, Utilization Management, or discharge planning.
• Knowledge of Medicare/Medicaid, HMO and private insurance rules.

Responsibilities

• Supervise day-to-day operations of Case Management staff.
• Develop, update and communicate CM policies and procedures.
• Assist in recruiting, onboarding and ongoing staff training.
• Perform quality audits of CM staff and monitor KPIs.
• Coordinate with Managed Care, Patient Financial Services and other departments.
• Lead transitions of care and educate physicians on discharge planning.

Skills

Communication

Supervision

Process development

MS Office

Case Management

Discharge planning

Education

Associate degree

Job description

Northeast Georgia Health System is seeking a Nurse Case Management Supervisor to oversee daily CM operations and interdisciplinary care teams. You will drive education, competency, and accountability for licensed staff and ensure adherence to population-specific guidelines and safety goals.

Responsibilities include KPI monitoring, policy development, staff onboarding, and collaboration with departments to optimize discharge planning and reimbursement within NGHS standards.