Clinician Licensed- MCI

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Purpose-Driven Work

Professional Growth

Supportive Team Culture

Stability & Opportunity

Comprehensive Benefits

Certified Great Place to Work

Job summary

Behavioral Health Network (BHN) is seeking an MCI Clinician to join the Mobile Crisis Intervention (MCI) and CBHC team. You will perform in-person crisis assessments, provide stabilization, and coordinate next steps with a multidisciplinary team.

The role requires a Master's degree in a clinical behavioral health field and preferred crisis experience. You will engage with a diverse community and contribute to recovery‑oriented care, with comprehensive BHN benefits and HEART values guiding daily

Qualifications

• Master's degree in social work, psychology, counseling, or a closely related clinical behavioral health field is required.
• Two years of crisis assessment, emergency services, acute care, or related crisis experience preferred.
• Strong clinical assessment, diagnostic, risk-evaluation, safety-planning, crisis-intervention, stabilization, and level-of-care skills.

Responsibilities

• Provide in-person behavioral health crisis assessment, intervention, stabilization, and post-stabilization services to CBHC clients.
• Evaluate walk-ins, police drop-off, or telehealth referrals and complete risk assessments to determine level of care.
• Collaborate with a multidisciplinary crisis team to determine treatment recommendations and next steps.
• Use evidence-based tools and clinical judgment for assessments and disposition decisions.
• Identify community-based and diversion options that meet medical-necessity criteria and reduce inpatient hospitalization.
• Explain assessment findings, safety plans, and follow-up requirements to clients and supports.
• Provide clinical consultation and support to other clinicians and contribute to training of new clinicians.
• Complete intakes and assessments to support CBHC Access Center operations.
• Document progress notes and assessments accurately within timelines and regulatory requirements.
• Integrate mental health, substance-use, resiliency, wellness, and recovery principles in service delivery.

Skills

Clinical assessment

Risk evaluation

Crisis intervention

Documentation

Communication skills

Education

Master's degree in social work, psychology, counseling, or related clinical field

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking an MCI Clinician to join our Mobile Crisis Intervention (MCI) and Community Behavioral Health Center (CBHC) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide in-person behavioral health crisis assessment, intervention, stabilization, and post-stabilization services to individuals who present to the Community Behavioral Health Center (CBHC), regardless of clinical acuity.
• Evaluate individuals who arrive as walk-ins, through police drop-off, or by telehealth and complete comprehensive risk assessments to determine the safest and most appropriate level of care.
• Collaborate with a multidisciplinary crisis team-including psychiatry, clinical leadership, qualified behavioral health clinicians, certified peer specialists, and recovery coaches-to determine treatment recommendations and next steps.
• Use evidence-based clinical tools and sound clinical judgment to complete comprehensive behavioral health assessments, diagnostic assessments, and level-of-care determinations.
• Identify and implement community-based and diversionary service options that meet medical-necessity criteria, promote safety, and reduce avoidable inpatient psychiatric hospitalization.
• Clearly explain assessment findings, treatment recommendations, safety plans, and follow-up expectations so individuals and their supports understand the proposed course of care.
• Provide clinical consultation and support to other clinicians completing crisis evaluations and assist with the training and development of new clinicians and interns.
• Support CBHC Access Center operations when assigned and available by completing intakes and assessments for individuals seeking behavioral health services.
• Complete progress notes, comprehensive and diagnostic assessments, and all other required electronic documentation accurately, thoroughly, and within established timelines and regulatory requirements.
• Integrate mental health, substance-use, resiliency, wellness, and recovery principles throughout service delivery; participate in supervision, meetings, training, and evidence-based treatment consultation; and perform other assigned duties.

Who You Are:

• Master's degree in social work, psychology, counseling, or a closely related clinical behavioral health field required.
• Two years of previous behavioral health crisis assessment, emergency services, acute care, or related crisis experience preferred.
• Strong clinical assessment, diagnostic, risk-evaluation, safety-planning, crisis-intervention, stabilization, and level-of-care determination skills.
• Ability to apply evidence-based assessment tools, medical-necessity criteria, and sound clinical judgment when making time-sensitive treatment and disposition decisions.
• Excellent active-listening, interpersonal, empathy, engagement, verbal communication, and written communication skills.
• Strong critical-thinking, problem-solving, organization, time-management, and electronic documentation skills.
• Ability to remain calm, focused, compassionate, and effective while working under pressure and responding to urgent, high-acuity, or rapidly changing situations.
• Ability to work collaboratively within a multidisciplinary team and provide respectful, culturally responsive, recovery-oriented care to individuals and families from varied backgrounds.
• Valid driver's license and reliable transportation available during all working hours required.
• Ability to meet the assigned essential-staff schedule and physical requirements of the role, including sitting, standing, walking, and lifting or carrying up to 25 pounds, with or without reasonable accommodation.

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.