Nurse Aide I & Clinical Secretary, Step-Down/Intermediate Care

WakeMed Health & Hospitals; Cary (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a Nurse Aide I/Clinical Secretary to provide essential secretarial support to patients, families, and staff. The role supports the PFCC model by facilitating communication, information sharing, and active collaboration under the direction of a Registered Nurse.

The position contributes to WakeMed's mission of compassionate care and customer-oriented service delivery within a hospital setting in North Carolina.

Qualifications

• Nurse Aide I licensure or certification required
• 1 year healthcare experience preferred
• High School Diploma or Equivalent required

Responsibilities

• Provide appropriate secretarial support to patients, families and professional staff to ensure efficient, patient-centered service delivery.
• Support WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse.
• Assist in information sharing and communication with patients and families to facilitate participation and collaboration in care.
• Coordinate administrative tasks to support the care team and overall department operations.

Education

High School Diploma or Equivalent

Job description

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Nurse Aide I Required

Education

High School Diploma or Equivalent Required

Experience

1 Year Healthcare Preferred