Nurse Aide I & Clinical Secretary, Mother Baby

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC is seeking a Nurse Aide I/Clinical Secretary to provide appropriate secretarial support to patients, families and professional staff, helping ensure efficient, patient-centered service delivery under the direction of a Registered Nurse.

This role embraces WakeMed's PFCC model—promoting dignity, information sharing, participation and collaboration—while supporting the care team and coordinating communications and documentation.

Qualifications

• Nurse Aide I certification required.
• High School Diploma or equivalent required.
• Minimum 1 year healthcare experience preferred.

Responsibilities

• Provide secretarial support to patients, families, and staff to ensure efficient service.
• Support WakeMed's PFCC model by assisting with patient care under RN direction.
• Assist in coordinating patient information and communication between care teams.

Skills

Healthcare experience

Nurse Aide I

Education

High School Diploma or Equivalent

Nurse Aide I Certification

Job description

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision‑making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Nurse Aide I Required

Education

High School Diploma or Equivalent Required

Experience

1 Year Healthcare Preferred