Nurse Aide I & Clinical Secretary, Intensive Care Unit

WakeMed Health & Hospitals; Raleigh (NC); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

WakeMed Health & Hospitals in Raleigh, NC is seeking a Nurse Aide I / Clinical Secretary to provide secretarial support to patients, families, and clinical staff. You will help with scheduling, documentation, and coordinating communications under the direction of a Registered Nurse.

The role emphasizes PFCC principles—dignity, information sharing, participation, and collaboration—while supporting the mission to deliver compassionate, patient‑centered care in a busy hospital setting.

Qualifications

• High School Diploma or Equivalent Required.
• 1 Year Healthcare preferred.

Responsabilités

• Provide secretarial support to patients/families and professional staff.
• Assist in coordinating communications and documentation under RN direction.

Connaissances

Secretarial support

Customer service

Communication

Healthcare terminology

Formation

High School Diploma

Description du poste

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery.

The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision‑making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well‑being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Nurse Aide I Required

Education

High School Diploma or Equivalent Required

Experience

1 Year Healthcare Preferred