Nurse Aide I & Clinical Secretary, Emergency Department

WakeMed; Cary (NC); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

WakeMed is seeking a Nurse Aide I/Clinical Secretary to provide secretarial support to patients, families and the care team to ensure efficient service delivery. The role supports WakeMed's PFCC model by assisting in patient care under the direction of a Registered Nurse.

The position requires a High School Diploma or equivalent and Nurse Aide I certification. Prior healthcare experience is preferred, reflecting WakeMed's commitment to compassionate, patient-centered care.

Qualifications

• High School Diploma or Equivalent is required.
• Nurse Aide I certification is required.
• Experience in healthcare is preferred.

Responsabilités

• Provide appropriate secretarial support to patients, families and staff to ensure efficient customer oriented service delivery.
• Deliver patient care under the direction of the Registered Nurse within WakeMed's PFCC model.

Formation

High School Diploma or Equivalent

Description du poste

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Nurse Aide I Required

Education

High School Diploma or Equivalent Required

Experience

1 Year Healthcare Preferred