Nurse Aide I & Clinical Secretary - Cardiovascular ICU

WakeMed; Raleigh (NC); On-site; USD 27,000 - 38,000; Full time

Job summary

WakeMed seeks a Nurse Aide I/Clinical Secretary to provide secretarial support to patients, families and clinical staff. This role promotes PFCC by delivering patient care under RN direction and contributing to a compassionate, efficient care environment.

Ideal candidates will have a High School diploma or GED and at least 1 year healthcare experience. WakeMed is committed to a supportive workplace and community health improvement.

Qualifications

• Nurse Aide I licensure/qualification required
• High School Diploma or equivalent required
• Experience supporting patient families and clinical staff is preferred

Responsibilities

• Provide appropriate secretarial support to patients, families and staff to ensure efficient service delivery
• Deliver PFCC principles under the direction of the RN
• Support department operations and maintain patient records and communications

Skills

Patient care

Secretarial duties

PFCC awareness

Communication

Education

High School Diploma or GED

Job description

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer-oriented service delivery.

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer-oriented service delivery.

The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse.

The Four Key Concepts Of PFCC Are

• Dignity and Respect = Listen to and honor patient and family perspectives and choices. Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful.
• Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose
• Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Department Description

At WakeMed, you'll find more than a job, you'll find a team that recognizes the essential role a Nurse Aide / Clinical Secretary plays in providing exceptional patient care. We are committed to creating a supportive workplace where you can thrive, grow professionally, and make a meaningful impact every day.

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. Guided by our mission to improve the health and well-being of our community, we are dedicated to delivering outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Nurse Aide I Required

Education

High School Diploma or Equivalent Required

Experience

1 Year Healthcare Preferred